Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
1,000 reviews
5 stars
577
4 stars
187
3 stars
101
2 stars
40
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others complained about poor preparation and unsatisfactory items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, affecting the overall dining experience.
Positive Staff Interactions
Despite service issues, many customers noted friendly and attentive staff members who provided good customer service.
Product Availability
Customers expressed frustration over the unavailability of popular items, such as chocolate ice cream, impacting their overall satisfaction.
- LLLatoyaWatley4 days ago5.0Yash was excellent service
- DMDavid Mccranie5 days ago5.0Good food!
- CHCatherine HaslamDec 27, 20251.0I ordered a custom holiday cake from this LOCATION ON FLETCHER IN TAMPA based on their featured Christmas design shown on the website, complete with specific writing and decorations requested.Unfortunately, the experience was extremely disappointing. The store had no decorator available that day, despite my order being placed in advance. I called at least five times to confirm pickup timing and was repeatedly assured it would be fully decorated by 5 PM.When I arrived, the cake was far from ready—it was poorly decorated, with messy icing and none of the requested details executed properly. It appeared the owner had attempted to decorate it himself, resulting in a sloppy finish. To make matters worse, the cake tasted awful.This ruined our holiday dessert, leaving us without anything special for Christmas after spending a significant amount. A complete waste of money.I strongly recommend thinking twice before ordering from here, especially for important occasions. No chocolate and no cookie. Just a freaking mess... Horrible. DO NOT GO TO THIS STORE. SInce I wrote this review I responded to their response and they said they could not help me. Why the hell did they tell me to respond? Another issue and a waste of my time. Buyer beware.
- SHSara HernandezDec 13, 20255.0I love the vanilla ice cream cone! My daughter got the Reese's Blizzard and my boyfriend got the banana split! 😊
- ASAbood ShoubakiDec 10, 20251.0Waited 30 mins to pick up an order while the indian employee on his phone talking for the whole time
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic fast-food items such as soft-serve ice cream, signature shakes, burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 2222 E Fletcher, Tampa, FL 33612-9402, USA.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, offers outdoor seating, restroom facilities, and is wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their website.
How can I get exclusive deals at Dairy Queen Grill & Chill?
Download the Dairy Queen app to receive exclusive deals and mobile rewards.
What nearby fast-food restaurants are close to Dairy Queen Grill & Chill?
Nearby fast-food options include Craft Fry Wing, Popeyes® Louisiana Kitchen, Arby’s, McDonald’s, and Church’s Texas Chicken, providing customers with various dining choices in the area.
Are there any nearby gas stations or ATM services near Dairy Queen Grill & Chill?
Yes, nearby amenities include Suncoast Credit Union ATM, RockItCoin Bitcoin ATM, Bitbox Bitcoin ATM, Exxon, Fletcher BP, and Mobil gas stations, providing easy access to cash and fuel.
What local attractions or services can I visit near Dairy Queen Grill & Chill?
Customers can visit nearby places such as Ysis Flowers Tampa for gifts, or seek medical services at University Area Community Health Center and Dr. Sylvia M. Santiago, making this area convenient for varied needs.