Chipotle Mexican Grill

3.4
360 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Dale Mabry & Waters is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8301 N Dale Mabry Hwy, Tampa, FL
33614, United States

Hours

Reviews

3.4
360 reviews
5 stars
167
4 stars
41
3 stars
20
2 stars
18
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and dismissive service from staff, with some employees appearing uninterested or rude.

Food Quality

Inconsistent food quality was noted, with several reviews mentioning bland or improperly prepared meals, as well as issues with freshness.

Portion Sizes

Numerous customers expressed dissatisfaction with decreasing portion sizes, often feeling shortchanged for the price paid.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Management Issues

Complaints about management practices were common, with customers noting a lack of oversight and poor handling of customer concerns.
  • JB
    jonathan bowles
    Nov 14, 2025
    1.0
    This location refuses to answer the telephone during business hours. I understand they get busy, but I've been trying for hours. Their disregard for customer service will force me to make a trip to this location for an issue that can be settled over the phone in 30 seconds. It will be the last trip I take to this store. Management reflects service. Won't be visiting again.
  • JG
    Joshua Gaines
    Nov 6, 2025
    2.0
    Food quality consistently worse than other local locations
  • AA
    Arian
    Oct 29, 2025
    1.0
    I always go to this location because is really close to my job, but every time gets harder and really disappointing. The portion sizes get noticeably smaller every time I go there, I barely get any protein, even though I ordered the same thing I always do. When I politely asked about it, the staff seemed uninterested and dismissive instead of trying to help. For the price, I expect a fair portion and at least decent customer service, but unfortunately, this location keeps falling short on both. I am not impressed with the rating and reviews this location already has. I won’t be returning to this branch anytime soon.
  • BR
    Beatriz Diaz Ruiz
    Oct 21, 2025
    5.0
    Me encanta. La atención es buenísima. La comida es rica, aunque no viene muy caliente. Mas bien te sirven la comida al tiempo. Pero lo disfrutas igual.
  • JC
    Jessica Clendenen
    Oct 13, 2025
    5.0
    Amazing manager. Has a issue at another store had to call corp and still had a issue. She not only solves my issue but but it genuinely.. def recommend this location. 1000stars.. I believe her name was Julie(blonde hair/ super sweet. She gave me a business card but it got wet.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill at Dale Mabry & Waters in Tampa?

The Chipotle Mexican Grill is located at 8301 N Dale Mabry Hwy, Hillsborough, Tampa, FL 33614, USA.

What are the opening hours for Chipotle Mexican Grill at this location?

Chipotle at Dale Mabry & Waters is open daily from 10:45 AM to 11:00 PM.