Chipotle Waters Ave and Veterans Expressway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer experiences with service are inconsistent, with some praising friendly staff while others report rudeness and poor communication.
Food Quality
Food quality varies significantly; some customers enjoy fresh and flavorful meals, while others complain about stale chips, bland flavors, and incorrect orders.
Portion Sizes
Many reviews mention inconsistency in portion sizes, with some customers feeling shortchanged compared to other locations.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are serious complaints about unsanitary conditions, including food contamination.
Management Issues
Several reviews highlight poor management practices, including inadequate staffing and failure to address customer complaints effectively.
JM
Jordan Moros
1 day ago
5.0
Such a good bowl! Filled full.
PP
P.J.
Nov 14, 2025
1.0
Worst service ever. the trio at the end of the line handling takeout do a better job of making fun of customers and laughing at them then they do filling orders and pretending to have professional courtesy.
Avoid this place at all costs unless you speak their language, then you seem to be okay
OR
OD Rosado
Oct 28, 2025
1.0
This is the third time I’ve come here with my kids, and unfortunately, the experience has been disappointing every single time. The staff always seem unhappy and unapproachable, and it feels like a smile is too much to ask for. The chips have been stale on all three visits.
I ordered the large queso and was given a cup of sour cream instead. The kids’ quesadilla was pressed with the foil still on it, which caused it to stick together. I even left a tip hoping for a simple “thank you” or a smile, but received neither.
Sadly, this will be our last visit to this location. I’d rather drive to the West Shore Chipotle, where the service is consistently better. The only positive I can mention is the one young man who’s always there—he’s the only pleasant and professional employee I’ve encountered.
LY
L (YUNGnSURLY)
Oct 26, 2025
5.0
I love this location! Always excellent service and they have a Chipotlane! My office occasionally orders from this location for a group lunch and they always have it ready on time, neatly packaged and labeled!
AG
alicia garcia
Oct 26, 2025
3.0
Less portions compared to the Chipotle on linebaugh when ordering online. There are employees making orders that do not speak English. When I said I was picking up an order the girl said "no" and walked away getting someone else that does speak English. Idc if people work there and English is not the first language. But if in a position where you have to interact with customers it should be a given that they speak English.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill offer at the Waters Ave and Veterans Expressway location?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 6341 W Waters Ave, Tampa?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Tampa?
It is located at 6341 W Waters Ave, Hillsborough, Tampa, FL 33634, USA, near the intersection of Waters Ave and Veterans Expressway.
How can I order food from Chipotle Mexican Grill online?
You can order online through their official website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
How can I contact the Chipotle Mexican Grill location on W Waters Ave?
You can reach them by phone at +1 656-218-9219 or via email at FL.4775.WatersVetExp@chipotle.com.
Which nearby restaurants can I visit near Chipotle Mexican Grill on Waters Ave?
Nearby restaurants include Pollo Campero for chicken dishes, Blimpie for sandwiches, Chick-fil-A for fast food chicken, KELP Sushi Joint for sushi, and Pizza Hut Express for pizza.
Are there convenient stores or gas stations near Chipotle Mexican Grill?
Yes, Hess Express gas station and stores like Walgreens and CVS Pharmacy are located nearby for convenience needs.
Can I find banking and financial services near the Chipotle on Waters Ave?
Yes, there are multiple banking options close by including Wells Fargo Bank, Regions Bank with ATMs, TD Bank ATM, and Western Union money transfer services.
What other services are available near Chipotle Mexican Grill that customers might find useful?
Nearby services include dental care at Bright Now Dental, beauty and spa services at Fadeloft and Beauty Clinic La, as well as pharmacies and health stores like Option Care Health and Walgreens.