Chipotle Westshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rudeness, lack of attention, and inadequate training.
Food Quality
Customers reported inconsistent food quality, including underfilled portions, stale chips, and issues with specific menu items.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty tables, unsanitary conditions in the kitchen, and overall lack of hygiene.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor coordination among staff and lack of responsiveness to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the food quality, friendly staff, and quick service during their visits.
JJ
Jackie
Dec 29, 2025
1.0
I ordered chicken and steak quesadillas. Both of them did not have the meat on the inside, they were placed on the side. I was also missing my chili corn salsa. I usually never have to check my order before I leave the restaurant, but I wish I did. The way the lady looked at me when she handed me the food, made it seem like she was unsure of what she had made.
TW
Teun Wientjens
Dec 27, 2025
5.0
Great food, awesome staff, great portions, will be coming back!!
IC
Iris Colon
Dec 26, 2025
2.0
Food is great but this Westshore location ran out of white rice by 8:45p and refuse to make more because they closed in an hour. Also, does not a gift card or rewards. 👎
CG
C Ge
Dec 18, 2025
4.0
Top chipotle in the area. Clean. Great tasting food. Highly recommend. The managers are incredibly professional and polite - they run a great restaurant. Girl with the nose ring was unbelievably rude so probably won't go back cause who wants to deal with awful treatment.
DM
DJ Merlin
Dec 13, 2025
4.0
Honestly, the carne asada was mostly fatty so I do not recommend it. Other than that is your typical Chipotle
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Westshore Plaza Mall in Tampa?
Chipotle Mexican Grill at 309 N West Shore Blvd, Tampa, FL, is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill Westshore offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill Westshore located?
It is located inside Westshore Plaza Mall at 309 N West Shore Blvd, Tampa, FL 33609, USA.
Can I order Chipotle food online from the Westshore location?
Yes, you can place online orders via their website or through the Chipotle app available on the App Store.
What type of food and food sourcing principles does Chipotle Westshore follow?
Chipotle offers customizable Mexican-inspired dishes using 53 real ingredients sourced responsibly from humane and sustainable farms, with no artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill Westshore via email or phone?
You can email them at fl.0611.westshore@chipotle.com or call the main phone number at +1 813-289-9820.
Are there any nearby gas stations or convenience stores close to Chipotle Westshore?
Yes, nearby you will find Citgo and Westshore Citgo, both convenient for refueling or grabbing quick snacks.
What other food options are available near Chipotle Westshore?
Nearby dining options include Subway sandwich shop and Seasons 52 American restaurant, offering variety before or after your Chipotle visit.
What nearby financial services can I find around Chipotle Mexican Grill Westshore?
Nearby financial services include Valley Bank, Truist ATM, Universal American Mortgage Co., and several mortgage brokers such as Guaranteed Rate Affinity and Sam Arango, Bell Bank Mortgage.
Does Chipotle Westshore accommodate online catering orders and gift cards?
Yes, this location offers catering, catering delivery, and gift cards for your convenience, along with online orders and credit card payments.