Chipotle Mexican Grill

Reviews

• LK

  Lilly Kniesly

  2 days ago
  5.0
  The guy who works at this location with the brown sort of red beard and glasses was basically running the whole place he made my food perfectly and checked me out no other employees were helping get this guy a raise
• SD

  Sarah Darr

  Nov 12, 2025
  2.0
  The food was good here today but the young female employee at the register was so rude. She didn’t speak to me when checking out and when she was wiping tables down she rolled her eyes at my two year old because she accidentally spilled like two chips on the floor. Unprofessional and terrible customer service.
• SS

  Sierra

  Nov 3, 2025
  1.0
  Terrible dining experience — would not recommend this location! I was very disappointed with my recent visit to this location, I come to this location a few times and year and it’s always some unpleasant here compared to other area Chipotles. The food was low quality — overcooked, not fresh looking, and dried out, bins were all nearly empty at noon which should be the opposite for this time of day before the lunch rush. The environment was unbelievably loud, with music blasting like a nightclub instead of a restaurant. It was impossible to have a normal conversation and enjoy a lunch break. To make things worse, they didn’t even have proper utensils — no forks were available, which made eating the meal frustrating. When I tried to ask the staff for help, they couldn’t seem to understand what I was saying or offer any solution. Overall, it was chaotic, unpleasant, and had to eat in my car after I got a fork from gas station next door. I definitely expect better, poor management and leadership to not see these basic things. Definitely won’t be coming back to this location again.
• HH

  Henderson

  Oct 28, 2025
  1.0
  I’m writing to share my disappointing experience at the Gandy Tampa Chipotle. The wait time was over 20 minutes, and to make matters worse, the restaurant ran out of both pico and cheese. When the employee at the line realized they were out, he took an extremely long time to address it and didn’t communicate with customers who were waiting. When I asked if I could get pico from the to-go side, I was told no — even though I watched him do exactly that for two customers right before me. I don’t want to assume the worst, but it was hard not to feel singled out when the other two gentlemen were white. I visit this Chipotle often, but this experience left me very disappointed. If I see that same employee at the register again, I’ll walk out just like I did this time. Please make sure your staff receive proper customer service training and are reminded to treat all customers fairly and respectfully.
• MM

  Mau

  Oct 27, 2025
  1.0
  Chipotle is my favorite fast food. I rarely go this location (I have been here maybe 4 other times) and there is always something that is not right. Today, they didn’t have the mild sauce and I was not even warned about it until I got to that station. I asked how long it will take and they declined to answer ( I was willing to wait), then they said 30 minutes at least. Not even an apology. I paid for my meal but I gave it away to a homeless person. Very disappointed at their customer service from this location that is damaging the brand.

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