Chipotle Carrollwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and overflowing trash bins.
Service Quality
Customers reported inconsistent service, with some employees being rude or unprofessional, while others provided excellent service.
Food Quality
There were frequent complaints about food quality, including undercooked rice, overly salty dishes, and issues with portion sizes.
Management Issues
Several reviews pointed to poor management practices, including running out of key ingredients and lack of staff training.
Customer Experience
Many customers expressed frustration with long wait times and incorrect orders, leading to a negative overall dining experience.
AW
alex wadsworth
6 days ago
5.0
Every single time with a delicious meal, the food is always fresh and delicious. Customer service is great. They don’t smile that much but I assume it’s because they’re making people food. I had a much faster rate than I do anything.
JS
Jayden Smart
Jan 1, 2026
1.0
You guys are worried about portions and everything but check this little guy out “baby roach” he was swimming in my bowl. I blame the inspection company cause how do you not see little roaches near the food or possibly behind the grills. I work at blaze pizza and this shit would never happen at our company. I know it’s not the workers fault at all! But please check your food here cause someone obviously doesn’t give a shit. 😐
EV
Edgar Vega
Dec 29, 2025
1.0
There’s roaches at this location 😷
It’s definitely not sanitary to eat here. This location should be shutdown due to it being unsanitary.
AS
Ahmad Sulieman
Dec 28, 2025
1.0
This store is always out of everything I go there at 6pm and there already out of white rice and chicken and and still got 5 hours till closing
HH
Harrison
Dec 20, 2025
1.0
Had to call corporate because we received two bowls that had mold in the cheese tonight. Got home, opened the tops, and there were green mold specs (no, it was not cilantro or any seasoning). Luckily we were able to get a refund, but tossed the food right in the garbage. Won’t be back here for a long time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Carrollwood offer?
Chipotle Carrollwood offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 12827 N Dale Mabry Hwy?
The restaurant is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Carrollwood offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Carrollwood?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
What are Chipotle's principles regarding ingredient sourcing?
Chipotle prioritizes sourcing ingredients from farms adhering to humane and sustainable practices, using 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Carrollwood LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers.
What is the contact phone number and email for Chipotle Mexican Grill Carrollwood?
You can call them at +1 813-961-9644 or email at fl.0813.carollwood@chipotle.com.
Where exactly is Chipotle Mexican Grill Carrollwood located?
It's located at 12827 N Dale Mabry Hwy, Tampa, FL 33618, next to Yogurt Mountain in Hillsborough.
What nearby places can I visit before or after dining at Chipotle Carrollwood?
Nearby you can visit Yogurt Mountain for frozen yogurt, or get a haircut at Eden Yanez or Amethyst Hair and Beauty Bar. For beauty services, options like Nails by Ecarmona or Flyff beauty salon are close by.
Are there other dining options near Chipotle Mexican Grill Carrollwood?
Yes, nearby dining options include Jimmy John's sandwich shop, Hoots Wings chicken wings restaurant, The Great Greek Mediterranean Grill, and Sogna Napoli Trattoria & Pizzeria.