Chipotle Mexican Grill

Reviews

• JJ

  Justin

  3 days ago
  1.0
  This Chipotle used to be decent. Now it is easily one of the worst in the Tampa area, and the reason is how it is being run. There is a male manager who is on duty most days who hovers over the line watching every scoop of meat. I have personally heard him yelling at employees — in Spanish — to stop giving out too much meat and to charge people for double meat. I have also seen him argue with customers about what qualifies as “double meat,” which makes ordering food uncomfortable and tense. The way portions are handled here feels deliberate and deceptive. This manager often serves customers and treats the meat like a shell game — scooping up a full spoonful, dumping part of it back, then adding a small amount again so it looks like he is giving you extra. At the same time, the meat is chopped into very small pieces and spread thinly over the rice to make it appear like more than it really is. Even when you pay for double meat, it still does not look or feel like a true double portion compared to other Chipotle locations. I have also noticed that the serving spoons themselves seem smaller than they used to be. The only reason the bowls end up looking full at all is because they load up the cheapest ingredients — rice, beans, lettuce, corn — while being extremely stingy with the protein you are actually paying for. That is not value, it’s a tactic to make skimpy portions look acceptable. Because of this obsession with cutting costs, the food quality has dropped badly. The meat often tastes off or low-grade, and the guacamole is watery. When a bowl with extra meat and guacamole comes to $20, this level of quality is unacceptable. While this manager spends all his time policing portions, cleanliness is ignored. The prep area behind the glass is frequently messy with spilled ingredients and dirty surfaces. I have seen employees wipe things down with dirty rags and then immediately handle food. I have also seen workers touch prep items without gloves and cough behind the counter near uncovered food. This location now feels like a chaotic, cost-cutting operation where customers are shorted, quality is sacrificed, and the employees look miserable here. Chipotle corporate should seriously look at what is happening here. Until there is new management and real oversight, this location is not worth going to anymore.
• GD

  Golf Dad

  Jan 4, 2026
  5.0
  This is the cleanest Chipotle I’ve ever seen in my life. By a mile. And Melitta was very nice although I’m sure I’ve misspelled her name
• HH

  HB

  Dec 29, 2025
  1.0
  This place is trash! Store opens, Manager doesn’t even have the drawer in, then staff starts making food, and makes everyone wait another 15 min. While food gets cold! Thats just this time, this is hands down the worst chipotle in the Bay Area! Maybe Chipotle should make some moves here! Smh! Just keep driving! Avoid this one!
• LG

  Leela Grace

  Dec 26, 2025
  5.0
  The staff here is really kind and patient. A woman was being extremely difficult and disruptive in the middle of an evening rush, and the staff handled it as calmly as possible. As someone who works in retail, I understand how difficult it can be for guests to cause a scene in the middle of rushes over nothing. I admire the staffs patience and their ability to continue to be kind with other guests, even in the face of a true “Karen”. Shouts out to you guys 🤍
• SL

  Solo Leveling

  Dec 23, 2025
  1.0
  No sirven los empleados en la noche solo tienen un relajo y atendiendo demasiado rápido y sirven de forma miserable … lo único que hacen es burlarse de los clientes … si no les gusta trabajar renuncie ….

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