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Brand Certified

Chipotle Mexican Grill

3.5
(1903 reviews)

Business Details

7002 Gunn Hwy, Tampa, FL
33625, United States
(813) 925-4408

About

Mexican Restaurant
Chipotle Gunn Highway Citrus Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7002 Gunn Hwy, Tampa, FL
33625, United States

Hours

Reviews

3.5
1,903 reviews
5 stars
823
4 stars
332
3 stars
161
2 stars
119
1 star
468
  • KJ
    Kevin Johnson
    Mar 2, 2026
    5.0
    Jay on cash register and his front line crew were o point today. Hey wore smiles and very observant to people's needs and generally made you want to be in the establishment food was excellent, and I would recommend that that crew today could have somebody see about getting them hooked up because they deserve it more than anyone I've seen l. they certainly made A\nStand out performance.\nMore than anybody at that establishment before.
  • FQ
    Fau Q
    Feb 24, 2026
    1.0
    This is the wrist chipotle anywhere! I get that everyone hates their job these days. I mean it’s to the point of not even pretending to care. Sloppy, sloppy, sloppy is the word I would use to describe this place. Special shout out to the girl employee on her lunch break plain Spanish music so we can hear it in the dining room! Get some ear buds! Next time I’m over here and want chipotle, I’m just gonna drive the extra few minutes up the road and go to the one in Westchase
  • TQ
    Tom Q.
    Feb 11, 2026
    1.0
    No adult supervision. Kids running the place. Tonight, they managed to serve up a bowl with dried out/burnt rice (see photos). I pulled out the clumpy ones to show you but the whole bowl was littered with hard rice grains (likely because they were scrapping the bottom of the rice cooker. Just horrible, almost chipped a tooth. This location is now on our NO GO list. This experience tracks with all the other negative reviews. There is also clearly a morale problem amongst the staff members which points to a managerial issue behind the scenes. And, please, you corporate social media response people, please save your empty comments. Fix this location before saying one more word.
  • JJ
    Justin
    Jan 9, 2026
    1.0
    This Chipotle used to be decent. Now it is easily one of the worst in the Tampa area, and the reason is how it is being run. There is a male manager who is on duty most days who hovers over the line watching every scoop of meat. I have personally heard him yelling at employees — in Spanish — to stop giving out too much meat and to charge people for double meat. I have also seen him argue with customers about what qualifies as “double meat,” which makes ordering food uncomfortable and tense. The way portions are handled here feels deliberate and deceptive. This manager often serves customers and treats the meat like a shell game — scooping up a full spoonful, dumping part of it back, then adding a small amount again so it looks like he is giving you extra. At the same time, the meat is chopped into very small pieces and spread thinly over the rice to make it appear like more than it really is. Even when you pay for double meat, it still does not look or feel like a true double portion compared to other Chipotle locations. I have also noticed that the serving spoons themselves seem smaller than they used to be. The only reason the bowls end up looking full at all is because they load up the cheapest ingredients — rice, beans, lettuce, corn — while being extremely stingy with the protein you are actually paying for. That is not value, it’s a tactic to make skimpy portions look acceptable. Because of this obsession with cutting costs, the food quality has dropped badly. The meat often tastes off or low-grade, and the guacamole is watery. When a bowl with extra meat and guacamole comes to $20, this level of quality is unacceptable. While this manager spends all his time policing portions, cleanliness is ignored. The prep area behind the glass is frequently messy with spilled ingredients and dirty surfaces. I have seen employees wipe things down with dirty rags and then immediately handle food. I have also seen workers touch prep items without gloves and cough behind the counter near uncovered food. This location now feels like a chaotic, cost-cutting operation where customers are shorted, quality is sacrificed, and the employees look miserable here. Chipotle corporate should seriously look at what is happening here. Until there is new management and real oversight, this location is not worth going to anymore.
  • GD
    Golf Dad
    Jan 4, 2026
    5.0
    This is the cleanest Chipotle I’ve ever seen in my life. By a mile. And Melitta was very nice although I’m sure I’ve misspelled her name

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Gunn Highway Citrus Park?

Chipotle Gunn Highway Citrus Park is open daily from 10:45 AM to 10:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, they provide both in-store pickup and delivery services.

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Certified March 08, 2026Yext Knowledge Graph
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