Chipotle Westchase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Food Consistency
Many customers noted inconsistencies in food quality and portion sizes, with some receiving cold or poorly prepared meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and food preparation areas, impacting overall dining experience.
Value for Money
Customers expressed concerns about the value for money, citing high prices for small portions and inconsistent quality.
Positive Experiences
Despite negative feedback, many customers still enjoy the food and service at this location, indicating a mix of experiences.
CM
Christopher Mackin
Nov 11, 2025
5.0
Nicest staff of any chipotle I’ve ever been to. Very accommodating and helpful. Good portions. Very clean. Best chipotle.
FV
Feidy Perez Valentin
Nov 10, 2025
1.0
Disappointing Experience at This Location
I recently visited this Chipotle and was very disappointed with the service and portions. The server gave me barely half a spoonful of rice — the bottom of the bowl was still visible. When I politely asked for a bit more, I was given the same small amount again. The same issue happened with the corn and sour cream, which were served in minimal portions.
As someone who previously worked for Chipotle, I’m familiar with the company’s portioning guidelines and customer service standards, and this experience did not reflect them. The employee also responded with noticeable attitude, which made the situation even more unpleasant.
After working an eight-hour shift, I simply wanted a meal served with care and respect. Unfortunately, this visit left a poor impression. I hope management addresses the staff’s attitude and ensures proper training on portion sizes and customer service expectations.
RR
Roberto Rivera
Nov 6, 2025
5.0
I'm definitely an avid chipotle buyer, however this location is by far my go-to. The atmosphere with the staff, the service (especially with serving size), and overall quality is exemplary. I had Jacob, Nurbin, and Tyler (one of the managers) working the front when I ordered. Not only were the working non-stop, but they also gave time to strike conversation and make every customer feel welcome.
ML
Mark Lipscomb
Nov 4, 2025
5.0
Food was very good. But what stood out was the service. Justin, one of the employees, made the difference. He served me in the line and when it got slow, he wiped down all the table and then took care of the traffic. Truly refreshing to see someone who values their job and has an outstanding work ethic. Nice job
NM
Nick Martinez
Oct 18, 2025
5.0
Cam was giving great service as was the whole team standing out and happy to work and serve the customers will be coming here more often thanks to Cam, and Brontë they make the experience like no other!
Frequently Asked Questions About Chipotle Mexican Grill
What are the main menu items offered at Chipotle Mexican Grill Westchase?
Chipotle Westchase offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill Westchase?
Chipotle Westchase is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Westchase offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Can I order Chipotle Westchase meals online?
Yes, you can order online through Chipotle's website or the Chipotle mobile app.
How can I contact Chipotle Mexican Grill Westchase for inquiries?
You can reach them by phone at +1 813-920-0992 or by email at FL.3102.Westchase@chipotle.com.
What payment methods does Chipotle Westchase accept?
They accept credit cards and offer gift cards for payment.
Does Chipotle Westchase welcome the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Are there any beauty salons near Chipotle Westchase where I can visit before or after dining?
Yes, nearby beauty salons include Tatted Princess Sparkles, Jazzy’s Glam Bar, Pretty Bird's Salon, and Ashley Alexis Amaya Stylist, making it convenient to combine a meal with a beauty appointment.
What other dining options are close to Chipotle Westchase?
Nearby dining options include Jersey Mike’s Subs for sandwiches and The Grind Coffee Bar & Cafe for coffee and casual eats, offering customers variety around Chipotle.
Are there any banking or financial services near Chipotle Westchase?
Yes, nearby options include Fifth Third Bank and Western Union, which are useful if you need financial services before or after your visit.