Chipotle International Plaza Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor food quality, including undercooked rice, stale chips, and unappetizing meat.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.
Cleanliness
Several customers noted that the location was dirty and unkempt, with messy counters and unsanitary conditions.
Portion Sizes
Many reviews mentioned that portion sizes were smaller than expected, with some customers feeling they were shortchanged.
Availability of Items
Customers frequently complained about the restaurant being out of key ingredients, leading to frustration during their visits.
JC
Jason Cragg
Nov 13, 2025
5.0
Visited last night with a friend, absolutely delicious. This tends to be standard for Chipotle, but I have been so other locations across the Country where the portions are limited. I love the corn salsa and am used to around a 1/4 cup serving so I asked for double corn salsa and actually had to tell him, no that’s enough. A 10/10 is not enough, beyond generous on proportions.
TR
Tanner Richter
Aug 23, 2025
1.0
Quality of food was so bad I threw away half the burrito. Wasted money and appetite.
LB
Lincoo Bigmac
Jul 21, 2025
5.0
The best Mexican restaurant ever🤩
AR
An Anonymous Reviewer
Jul 20, 2025
1.0
Chipotle has become a joke! Ordered a bowl the other day, got past the meat section and then was told they were out of BOTH type of beans. That is bad, but I can live with it. Get to the extras section and found out that they were out of cheese and corn salsa! This is just crazy! I wanted to just leave, but I didn't want to have them waste food. If they are out of so much stuff, maybe they should have a sign at the FRONT of the line so people don't' waste their time and learn toward the end of their order!!! This location is also totally messy and dirty with the grill covered in old cooked proteins and dropped food everywhere. If I would have noticed this earlier, I would have left at that point too. Obviously the staff and management don't care about this location. The female staff person was nice enough, but I could tell she didn't care to be there. We all have bad days - I guess.
This will be my last visit here and Chipotle is getting ready to be on my banned forever list.