Many customers praised the friendly and attentive service, highlighting specific staff members for their exceptional hospitality.
Food Quality
While several reviews commended the food for being fresh and delicious, there were notable complaints about food quality, including issues with soggy sandwiches and cold fries.
Wait Times
Multiple customers expressed frustration with long wait times, particularly in the drive-thru, even when the restaurant was not busy.
Cleanliness
The establishment received positive remarks for cleanliness, with some customers noting the spotless bathrooms and overall tidy environment.
Customer Experience
Overall, many customers reported positive dining experiences, but there were significant concerns regarding inconsistent service and food quality.
CM
Chassidy M.
Nov 9, 2025
1.0
Never again. Absolutely diabolical. Who ever was working the night shift, Fowler Ave,Tampa Florida 11/9/2025 around 9:30pm think about if you would allow your family and friends to consume this.
VP
Vickie Perry
Nov 8, 2025
5.0
ANGIE was AMAZING ‼️The food was DELICIOUS 🤤 The drinks were filled with fruit 🍌 🍎 🍉 and extremely refreshing 😇 Overall… The food was made with LOVE ❣️
AA
Anna
Oct 31, 2025
1.0
The wait time is RIDICULOUS I literally was the only one here they don’t even come to the window to let you know it’s gone be a wait just take your order have you sitting on the other side of the window while they serve the walk ins. Blew the horn to ask got ignored
HM
Harmony Michael
Oct 27, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Honestly, I never thought I’d write a post like this about Charley’s, but here we are! We’re visiting from Virginia, and since we like the Charley’s back home (especially their lemonade), we decided to stop in for lunch.
This ended up being the best dining experience I’ve ever had. The owner (and I believe his wife) were absolutely amazing; kind, attentive, and genuinely invested in the customer’s experience. Everything was made fresh and tasted incredible! Even the bathrooms were spotless, which says a lot about the pride they take in their restaurant.
We left so impressed and grateful. Thank you for such wonderful service and delicious food, I truly commend the effort you put into this place and wish you continued success!
RC
Ricardo Clarke
Oct 23, 2025
3.0
Hi Charley’s Steak House,
This is feedback from an Uber Eats customer. I really think you all need to start sealing or closing food bags before giving them to drivers. Every other restaurant does this to ensure the food isn’t tampered with.
It’s a simple step but a major one for customer safety and trust. People are crazy out here, and no one wants to worry if their food’s been opened or touched. Please take this seriously—it’s an easy fix that makes a big difference.
Thank you.
— A concerned customer
Frequently Asked Questions About Charleys Cheesesteaks
What are the opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday to Thursday from 10:00 AM to 2:00 AM, Friday from 10:00 AM to 3:00 AM, Saturday from 11:00 AM to 3:00 AM, and Sunday from 11:00 AM to 2:00 AM.
Is Charleys Cheesesteaks open for delivery or takeout?
Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as these options are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1248 E Fowler Ave, Tampa, FL 33612, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I visit the Charleys Cheesesteaks website to view the menu?
Yes, you can view the menu at https://order.charleys.com/menu/tampa/.
What nearby places can I visit near Charleys Cheesesteaks?
Near Charleys Cheesesteaks, you can visit Platinum Pawn Tampa (a pawn shop), Natural Essence Salon and Barbershop (a beauty salon), and Mahogany Lash & Body Studio (a beauty and spa service).
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Paradise Biriyani Pointe (Indian cuisine), Crazy Cajun (seafood restaurant), Doodle Noodle Bar (Asian restaurant), Pizza Hut (pizza restaurant), and Chillis Indian Restaurant.
What stores and services are nearby Charleys Cheesesteaks for shopping and telecommunications?
Nearby stores include GSM World (mobile phone store), Metro PCS (mobile phone store), Planet Wireless (mobile phone and IT services), and several pawn shops like Queen of Pawns and Pawn Max Tampa Fowler.
If I'm visiting Charleys Cheesesteaks, are there educational institutions nearby?
Yes, there are several schools nearby such as Village of Excellence Academy, Community Charter School Of Excellence, and Prince Private Academy.
How can the nearby places improve my visit to Charleys Cheesesteaks?
You can combine your visit to Charleys Cheesesteaks with nearby activities such as shopping at Devi Boutique or Black Diamond Beauty Supply, getting a beauty treatment at Natural Essence Salon, or enjoying a drink later at Bulls Club or Mr. and Mrs. Crab seafood restaurant.