Charleys Cheesesteaks
4.3377 reviews
Certified by Charleys Cheesesteaks • Feb 15, 2026
Business Details
11717 W Hillsborough Ave, Tampa, FL
33635, United States
Certified by Charleys Cheesesteaks • Feb 15, 2026
(813) 814-5944
Certified by Charleys Cheesesteaks • Feb 15, 2026
https://order.charleys.com/menu/bayport-commons-fl/
Certified by Charleys Cheesesteaks • Feb 15, 2026
About
Certified by Charleys Cheesesteaks • Feb 15, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 15, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 15, 2026
Reviews
4.3
377 reviews
5 stars
271
4 stars
38
3 stars
14
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some praised the friendly and welcoming staff, others reported poor service and lack of management oversight.
Food Consistency
Many customers expressed disappointment with the inconsistency in food quality, including issues with incorrect orders, portion sizes, and food freshness.
Customer Experience
Positive experiences highlighted friendly staff and enjoyable atmospheres, but negative reviews pointed to long wait times and unsatisfactory resolutions to complaints.
Management Issues
Several reviews indicated a lack of effective management and employee training, leading to recurring problems with order accuracy and customer service.
- RVRegina Vickers3 days ago1.0I brought my family of five and was told no chicken was able to be made. No boneless wings no tenders. For no reason just “we don’t have it right now.” Employees unprofessional.
- COCharles OharisJan 26, 20265.0best service made me feel at home
- KKKylaJan 25, 20261.0Ordered on their app and they delivered the wrong order with only two boxes first, clearly the wrong order. Went there and had to correct the issue with the owner over the phone and the food still is incorrect and disgusting. All one cheesesteak had was a remove onion and add jalapeño, they smothered in so much cheese sauce it is literally inedible. Do not order from here it is a giant waste of money and they don’t care to get it right. The owner and management are not in existence.
- CRCarlos RemonJan 11, 20265.0the staff was really nice and i really enjoyed my food and when i i entered the store i was welcomed by a really nice gentleman named tony and i really enjoyed my stayand i really recommend this location
- CGChris GilkeyJan 6, 20261.0Ordered online. When I arrived at the store I was told they were out of bread and couldn’t make the sandwich or wings I ordered. First and last time I’ll try Charley’s. Refund was given to me in cash when I ordered by card
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks at Bayport Commons?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 12:00 AM, and on Sunday from 10:00 AM to 11:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout?
This location of Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services as all corresponding hours are marked closed.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 11717 W Hillsborough Ave, Tampa, FL 33635, USA, in the Bayport Commons area.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
What category of restaurant is Charleys Cheesesteaks?
Charleys Cheesesteaks is categorized as a Sandwich Restaurant.
What nearby fitness options are available for customers visiting Charleys Cheesesteaks?
Customers can visit Orangetheory Fitness Westchase nearby, which offers gym facilities and boot camp classes to complement a healthy lifestyle.
Are there any nearby stores where I can shop for electronics before or after dining at Charleys Cheesesteaks?
Yes, Best Buy is close by and offers a wide range of electronics for shopping convenience before or after your meal.
What other dining options are available near Charleys Cheesesteaks?
Nearby dining options include Earl of Sandwich, which offers sandwiches, salads, and soups, and TGI Fridays, an American restaurant and pub.
Can I visit a nearby bakery or dessert shop after eating at Charleys Cheesesteaks?
Yes, Nothing Bundt Cakes and Sweetly Dipped Confections are nearby bakeries where you can enjoy desserts and confections.
How can I contact Charleys Cheesesteaks at Bayport Commons?
You can reach Charleys Cheesesteaks by phone at +1 813-814-5944 or visit their Facebook page at https://www.facebook.com/121518384279210.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 15, 2026Yext Knowledge Graph
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