While many customers praised the friendly and attentive service from staff members like Jamario and Angel, there were notable complaints about rude behavior from some employees and poor handling of order issues.
Food Quality
The food received high marks for freshness and flavor, with many customers expressing satisfaction with their meals, although there were instances of missing items and incorrect orders.
Customer Experience
Overall, customers enjoyed their dining experience, highlighting the welcoming atmosphere and cleanliness of the location, but some reported negative experiences related to service and order fulfillment.
Staff Attitude
Positive interactions with staff were frequently mentioned, particularly with employees who went above and beyond to assist customers, contrasting with a few reports of unprofessional behavior.
SC
Sadie Coswell
Feb 19, 2026
1.0
Liliana was being very rude, Gave me Dirty looks.i felt very disrespected. This cava is usually better.. I will be calling corporate
WL
Wounded Knee Oquendo López
Feb 18, 2026
1.0
My mal el supervisor del lugar nos trató muy mal por el hecho de pedir los artículos que llevaba nuestro delivery,este señor que habla español nos amenazo con llamarnos la policía amenazarnos incluso se dirige en forma despectiva hacia nosotros y dice cosas malas de nuestra madre pues para los hispanos es una ofensa de marca mayor hablar mal de tu madre ,este señor nos insulto,nos denigro y hasta amenazo con llamar a la policía incluso dijo que si le tomábamos foto nos iba a denunciar,que mal que en este lugar tengan personas como está que denigran y ponen en mala posición el prestigio y buen nombre de este lugar,una manzana podrida puede hechar a perder todo el lugar ojalá que tomen medidas con este señor para que esté hecho tan denigrante y lamentable no suceda más
GC
Gwen Chretien
Feb 5, 2026
1.0
Normally we love Cava and the food is typically great. We recently placed an order for a kids meal $9.89 - Jan 16, 2026, 11:30am Pickup - Water Street and this is what we got. I should have complained, but no one has time to be complaining with the people fixing your food and for them to have to fix it right then while they are made you are complaining. As you can see, they either were low on the fiery broccoli and corn and just decided to give what they had instead of calling (which they had my number) to see what substitution we would have wanted. This is not appropriate, and just careless to toss this together and expect someone to be pleased. We paid extra for these spicy meatballs and only got two!!! I can only imagine scrap of chicken we would have gotten had we not paid extra to only get the 2 meatballs. Needless to say, I will no longer be bragging on them or returning to waste my money with them. I shall start back to going to Naked Farmer - while their prices are higher, they have never skipped on what they serve you! And at this point, the prices are about the same and you get more/better quality if this is what Cava is doing now.
R1
Raze 1.0
Feb 4, 2026
5.0
The team here was amazing, took great care of us, food is very quality and freshly made. Jamario was super friendly, and helped us decide on our bowl, the cook whipped up some good food and it was a good experience
AP
Ankita Patel
Jan 30, 2026
5.0
One of the absolute best CAVA locations I’ve ever been to. I came in right at closing time and instead of being met with rushed vibes or attitude, I was welcomed with the warmest energy and genuine hospitality. The service was outstanding, the team was upbeat and kind, and—contrary to what you may have seen online—the place was spotless.
Even though I’m no longer in Tampa, I will 100% go out of my way to stop at this location whenever I’m back. Huge shoutout to Roberto and the entire team for being so generous, professional, and truly amazing. From the moment I walked in to the last bite, I enjoyed every single minute. This is how a great dining experience should feel. 🌟🥙
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 1001 Water Street, Suite 110, Tampa, FL 33602, USA.
What are the opening hours of CAVA?
CAVA is open daily from 10:30 AM to 11:00 PM.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Is CAVA family-friendly and does it have a children's menu?
Yes, CAVA welcomes families and offers a children's menu.
How can customers explore CAVA's menu and order ahead?
Customers can explore the menu and order ahead through CAVA's online ordering site at https://order.cava.com/stores.
Are there any nearby places to visit when dining at CAVA?
Yes, nearby places include American Directions Research Group and ResourceMFG, which are professional services, as well as Extra Space Storage for storage needs.
Can visitors combine a meal at CAVA with a fitness session nearby?
Yes, Burn Boot Camp, a gym and fitness venue, is located near CAVA, making it convenient to combine dining with a workout.
What nearby attractions are there around CAVA for visitors to check out?
WanaGetAway, an amusement park and social service organization, is nearby and provides an enjoyable attraction for visitors before or after dining at CAVA.