Service Issues
Multiple customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions and unpleasant odors.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
Operational Problems
Customers frequently noted issues with the drive-thru and online ordering systems being down, leading to frustration.