Pollo Tropical

3.5
1176 reviews

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
8851 West Commercial Blvd, Tamarac, FL
33351, United States

Hours

Reviews

3.5
1,176 reviews
5 stars
524
4 stars
197
3 stars
98
2 stars
91
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being fresh and flavorful, although some reported issues with old or poorly cooked items.

Service Issues

Multiple reviews highlighted consistent problems with order accuracy and slow service, particularly during busy hours.

Staff Friendliness

Many customers appreciated the friendly and helpful staff, with specific mentions of excellent service from individual employees.

Cleanliness

The restaurant was often noted for its cleanliness and well-maintained environment.

Value for Money

Some customers expressed dissatisfaction with portion sizes and pricing, feeling that the value did not match the cost.
  • MB
    Mriam Blet
    1 day ago
    5.0
    We had the tostones and ropa vieja also postponed and pulled pork. Everything was good. The commercial didn't lie.
  • DS
    Daniel Sherman
    Nov 12, 2025
    2.0
    Placed order, waited 15 minutes then was told it was going to be another 30 minutes because they didn't have the chicken cooked. They offered nothing so cancelled order left and will never go back. Lol chicken joint with no chicken ready. Not worth the trip. I never give bad reviews this is my first.
  • JS
    Jeffrey Steiner
    Nov 6, 2025
    5.0
    Excellent chicken caesar wrap! And service by Anthony was Awesome! We will be back to this location.
  • RB
    Rebecca Barel
    Oct 13, 2025
    5.0
    Great place, good food, not that expensive. I got a quarter chicken grilled with white rice and black beans. Under $10.00. I also tried their chicken soup. It was good, hot and soothing on these rainy days here in Florida.
  • IG
    israel conley C1 ICE Music Group
    Oct 7, 2025
    2.0
    I come to this pollo all the time and thenlast 2 weeks have been aggravating, clearly getting my order wrong when i clearly say what is i want and it is extremely simple as to what i order, i let it go, but today i got the 2 "TWO" boneless chicken breast platter and what i got was 1 "ONE" chicken breast cut in half to make it the equivalent of two chicken breast, assuming because the piece was bigger than their usual chicken breast size lmaooo insane

Frequently Asked Questions About Pollo Tropical

What are the regular opening hours for Pollo Tropical in Tamarac?

Pollo Tropical is open daily from 10:30 AM to 12:00 AM (midnight).

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online through their delivery page.