Jimmy John's

3.8
282 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2550 W Commercial Blvd, Tamarac, FL
33309, United States

Hours

Reviews

3.8
282 reviews
5 stars
151
4 stars
48
3 stars
16
2 stars
18
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some staff are friendly and helpful, others have been reported as rude and unprofessional.

Speed of Service

Many customers appreciate the fast service, but there are consistent complaints about long wait times for delivery and in-store orders.

Food Quality

The quality of food is generally praised, but there are reports of inconsistent freshness and issues with specific items.

Cleanliness

The restaurant is frequently noted for its cleanliness and well-maintained environment.

Management Issues

Several reviews highlight problems with management, including poor communication and handling of customer complaints.
  • SB
    Steve Belanger
    Jan 4, 2026
    5.0
    Amazing service at this location! Highly recommend- food is great too
  • YW
    Yolanda Wright
    Dec 16, 2025
    5.0
    My sub is always fire 🔥 and fresh. I usually order online for pick up and it's normally ready at the time they give me. The staff is friendly and upbeat.
  • DU
    Darren Usher
    Sep 20, 2025
    5.0
    Grrrrreat experience I even went back a the next day and still had the same results
  • JG
    Jason Grafton
    Sep 14, 2025
    5.0
    I wanted to give this Jimmy Johns a shout out. It seems the franchise ownership has changed. That said, the service and quality are 10 times better than they have been over the last few years. It seems a small family took on the franchise license, or something. Whatever the change, it has improved dramatically, I hope others will give this new group a fair shot and some new ratings to get their rating back up. Thanks!
  • AM
    A T M
    Sep 5, 2025
    4.0
    This was my first visit to this restaurant, and unfortunately, the experience wasn’t great. When I tried to ask a question about the menu, the staff member I spoke with didn’t seem very interested or helpful in guiding me toward the best options. I ordered a toast sandwich, but since they don’t have an oven, it was just heated on the griddle and didn’t come out toasted as expected. On the positive side, the cashier was very kind and polite, even though their register wasn’t working properly. I ended up being charged twice, but I assume my bank will correct it in a few days. Overall, I appreciated the friendly service at the register, but the lack of helpfulness from the staff and the food not matching expectations left me disappointed.