Tropical Smoothie Cafe

Reviews

• AH

  as hes

  Sep 5, 2025
  3.0
  I ordered 2 items through delivery via the app, and wanted to add strawberries on my PB banana crunch flatbread, but it wasn’t an option in the app(there’s an option to substitute bananas for strawberries, but I wanted both bananas and strawberries so this was not a solution for me). I tried calling the store before I placed my order to see if I could possibly add a side of strawberries or just request them to be added onto my flatbread. The phone was disconnected so I was unable to reach anyone. I called a sister location and they said this happens often at the Ocala location. I asked my delivery driver to request the strawberries for me when they arrived to the store and they were told no, because breakfast items don’t come with sides. The strawberries are not a major issue, because my items were still good, I just wish I would’ve been able to contact the store prior to placing my order so I knew what options were available to me.
• DD

  Dorah

  Aug 21, 2025
  5.0
  This location is always nice to me personally.
• CL

  Chelsea Langford

  Jul 13, 2025
  5.0
  If Tropical Smoothie had an MVP award, Jessica would win it every single time. I don’t know what kind of smoothie magic she’s working with, but every visit she turns an ordinary stop into a five-star experience. She’s like sunshine in human form — greeting everyone with a genuine smile, lightning-fast service, and the kind of positive vibe that instantly boosts your day. Jessica doesn’t just make smoothies, she makes moments. Whether you’re a regular or a first-timer, she makes you feel like the most important person in the room. Need a recommendation? She’s got you. Complicated order? Nailed it. In a bad mood? Not anymore. Honestly, if I could bottle up her energy and positivity, I’d sell it and retire early. Tropical Smoothie is lucky to have her — and so are we!
• TC

  Tehmina Chaudary

  Jun 30, 2025
  1.0
  The girl at the front counter was incredibly rude. I'm not sure if she's a new employee as I did not recognize her. When I ordered from this rude girl, I explained I have a very serious pineapple allergy. She did not notify the workers who were making my order. I do not know if she did it intentionally or not. But I did NOT appreciate the emergency trip to the ER when my throat swelled up. Will not be visiting this particular location ever again. It felt like the rude girl tried to kill me.
• CI

  Carolyn i

  Jun 8, 2025
  1.0
  If you can go to any other tropical smoothie in Tallahassee please do, it will save you from disappointment. Ordered online and had my boyfriend pick up on his way home. A piece of my quesadilla was missing, there were only 3 pieces when I’ve always been given 4. Was also a literal mess, everything that should have been inside the quesadilla was thrown around the takeout box. I have never received something so horrible and inedible from tropical smoothie. I will never order from this location again.

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