Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tallahassee Subway® Restaurant at 1214 S Monroe St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with the food quality, mentioning stale bread, insufficient portions, and overall mediocre taste.
Coupon Issues
Several customers expressed frustration over the location's refusal to accept coupons, leading to canceled orders and increased prices.
Cleanliness
Some reviews noted that the store was clean, but others mentioned issues like no working bathrooms and unsanitary conditions.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong sandwiches being provided.
EE
ella
2 days ago
5.0
My Subway I’ve been going to forever closed, so I went here instead; and I was pleasantly surprised! Extremely clean and tidy dining room, it smelled SO GOOD like fresh baked bread as soon as i walked in. The ladies working were so kind and had great customer service. The ingredient station with the meats, cheeses, veggies etc was beautifully organized - fresh, colorful, and neat.
AP
Alexsis Pittman
Feb 19, 2026
1.0
I placed a mobile order and redeemed my free Sub Club reward, only to arrive and be told my order was canceled with no prior notification or explanation. I wasted my break driving there because no one bothered to communicate properly. When I asked to speak with a manager, the employee refused and claimed she didn’t know who the manager was. When I said I would be leaving a review, she responded, “Why? Because you didn’t get a free sub?” The lack of professionalism and basic customer service at this location is unacceptable.
TD
Tonia D
Jan 27, 2026
1.0
Ordered a pizza, the lady in the store made us pay first and wrote down what was to go on the pizza and then let customers behind us get their sandwiches made before our pizza was made. She then starting making the pizza, messed it up and then refused to give us a refund.
CS
Chris Smith
Jan 22, 2026
2.0
Not the best customer service. Food not great.
LT
Leeanna Treadwell
Dec 10, 2025
1.0
I have never been a fan of subway because they never add enough meat on their sandwiches. I decided to go to this Subway one day because it was on the way to my destination. The service was really poor, I felt as if I was an inconvenience. They would not accept my coupons and they were very cold about it. I really do not see how this place is still in business, as the service was awful.