Service Quality
Customers frequently reported long wait times, poor communication, and rude staff, leading to a negative overall experience.
Food Quality
Many reviews mentioned issues with incorrect orders, cold food, and unsatisfactory meal preparation, contributing to customer dissatisfaction.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, overall staff behavior was often described as unprofessional.
Operational Issues
Frequent complaints about malfunctioning kiosks, drive-thru inefficiencies, and lack of available menu items were noted.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions and a general lack of cleanliness at the location.