Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
While some customers praised the speed of service, many others experienced long wait times for both in-store and delivery orders.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or dismissive.
Food Quality
Opinions on food quality varied, with some customers enjoying the sandwiches and others finding them bland or unsatisfactory.
LM
LaD McDermid
Sep 30, 2025
1.0
Completely messed up 3 sandwiches and a wrap, the receipt shows the order taken correctly, yet random additions were thrown into the wrap and no other modifications on the subs. The wrap had no modifications needed.... Order was taken 9/30 at 6pm. Just bad 👎
LL
Lydia Ledford
Sep 5, 2025
5.0
I’ve been using this Jimmy John’s for years and have always been happy. They rarely make mistakes and the food is always what I’m expecting. The delivery people are always friendly and nice.
MM
Myra
Aug 31, 2024
5.0
Online order was made quickly with all the customization requested on my wrap. Customer service was amazing here as well. Highly recommended this location!
JI
Jahquan Ingram
Mar 1, 2024
4.0
Consistent decent sandwich made very quickly. From the time it took me to order online, drive to this location, and get my food was sub-10 minutes