Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
While some customers praised the speed of service, many others experienced long wait times for both in-store and delivery orders.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or dismissive.
Food Quality
Opinions on food quality varied, with some customers enjoying the sandwiches and others finding them bland or unsatisfactory.
LM
LaD McDermid
Sep 30, 2025
1.0
Completely messed up 3 sandwiches and a wrap, the receipt shows the order taken correctly, yet random additions were thrown into the wrap and no other modifications on the subs. The wrap had no modifications needed.... Order was taken 9/30 at 6pm. Just bad 👎
LL
Lydia Ledford
Sep 5, 2025
5.0
I’ve been using this Jimmy John’s for years and have always been happy. They rarely make mistakes and the food is always what I’m expecting. The delivery people are always friendly and nice.
LA
Lala Arnold
Feb 9, 2023
5.0
Great fast service as expected with JJ. Nathan took our order. Food was delicious and prepared accurately!
CC
Chip Chalmers
Aug 21, 2018
5.0
Oh what a savior they have been many a late night. Drive through and head home with a fresh and healthy sub !! I've been rescued from late night starvation many a time. Great subs and truly happy and friendly people!