Dairy Queen Grill & Chill

3.9
859 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2227 N Monroe St, Tallahassee, FL
32303-4731, United States

Hours

Reviews

3.9
859 reviews
5 stars
414
4 stars
199
3 stars
107
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees received praise for excellent service, while others were reported as rude and unprofessional.

Food Quality

Inconsistent food quality; while some customers enjoyed their meals, others reported cold or poorly prepared items.

Cleanliness

Concerns about cleanliness and odors in the restaurant, with some customers noting a need for better maintenance.

Order Accuracy

Frequent issues with incorrect orders and poor handling of customer complaints.

Ice Cream Quality

While many enjoyed the ice cream, several customers reported issues with the taste and quality of blizzards.
  • TD
    Terry'ka Durden
    Dec 30, 2025
    3.0
    Okay so let me say this…the food is usually good but has been on the decline. Kristina is the one employee that works there whose customer service is always 10/10. My kids love the ice cream but when she’s there it’s like chef’s kiss. Maybe tonight was just a bad night, but no customers were there so I don’t know what happened…I had to go home and replace my daughters bun and cheese because they messed up her very basic burger. She had 2 burned bottom buns and like a quarter slice of cheese with a ton of mustard when Kristina rang it up with just cheese and ketchup.
  • TJ
    Troy James
    Dec 9, 2025
    5.0
    Whoever's cooking tonight got the heat on high and we love it! 💚 Y'all should add mozzarella sticks to the menu like they got in Texas and it will change the game here!
  • BS
    Barry Sweat
    Nov 12, 2025
    1.0
    Although my veteran friend and I were informed we could get a free blizzard at Dairy Queen for Veterans Day, and out of all the places we were aware of the freebies yesterday this was the only place that just flat out told us no.
  • OP
    Orion Powell
    Nov 3, 2025
    1.0
    Subpar dairy queen. The last two times I have been here, weeks apart, my blizzard was mixed halfway. Got halfway down and nothing but vanilla the whole way. Either poor training or the employees just don’t care. Not sure when the blizzards starting coming with some assembly required
  • AA
    Ava Artlip
    Oct 8, 2025
    1.0
    So I roll up to Dairy Queen, craving a simple Blizzard and a little peace in my day. I hand the lady my card — normal transaction, right? WRONG. She hands it back with a paper to sign (which, by the way, I’ve never had to do at a drive-thru in my entire life). I didn’t realize there was a pen hiding in there, so I just reached for the paper. This woman — and I quote — says, “Girl, I don’t have extendo arms.” EXTENDO. ARMS. Ma’am, I was not prepared to be verbally attacked in the Dairy Queen drive-thru for not being Inspector Gadget. Then she slams the window in my face like she just finished the final scene of a soap opera. Comes back a minute later with an attitude so strong it could curdle the soft serve. Hands me my Blizzard, doesn’t flip it (which is literally their one moment of pride), and just walks away like I’m invisible. At that point I was waiting for a hidden camera crew to pop out, because surely no one’s this dramatic over a signature receipt. The whole experience was unprofessional, disrespectful, and honestly kind of iconic in how bad it was. If you’re craving a side of attitude with your ice cream, this is the spot. Otherwise, save yourself the emotional damage and go anywhere

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as their main menu items.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

From Monday to Saturday, Dairy Queen Grill & Chill is open from 10:00 AM to 11:45 PM.