Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
855 reviews
5 stars
411
4 stars
199
3 stars
106
2 stars
41
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, while a few praised friendly and attentive employees.
Food Quality
Several customers reported issues with food quality, including cold and poorly prepared items, while others enjoyed the ice cream and some food offerings.
Cleanliness
Multiple reviews mentioned cleanliness issues, including unpleasant odors and dirty facilities, contrasting with a few mentions of clean and well-maintained locations.
Order Accuracy
There were numerous complaints about incorrect orders and poor handling of customer requests, leading to frustration among patrons.
Management Issues
Several reviews pointed to poor management practices, including unhelpful responses to complaints and a lack of accountability among staff.
- BSBarry SweatNov 12, 20251.0Although my veteran friend and I were informed we could get a free blizzard at Dairy Queen for Veterans Day, and out of all the places we were aware of the freebies yesterday this was the only place that just flat out told us no.
- OPOrion PowellNov 3, 20251.0Subpar dairy queen. The last two times I have been here, weeks apart, my blizzard was mixed halfway. Got halfway down and nothing but vanilla the whole way. Either poor training or the employees just don’t care. Not sure when the blizzards starting coming with some assembly required
- SMsamiriya milesOct 10, 20255.0David gave me a good choice on what ice cream to try and I loved it he has really good customer service.
- AAAva ArtlipOct 8, 20251.0So I roll up to Dairy Queen, craving a simple Blizzard and a little peace in my day. I hand the lady my card — normal transaction, right? WRONG. She hands it back with a paper to sign (which, by the way, I’ve never had to do at a drive-thru in my entire life). I didn’t realize there was a pen hiding in there, so I just reached for the paper. This woman — and I quote — says, “Girl, I don’t have extendo arms.” EXTENDO. ARMS. Ma’am, I was not prepared to be verbally attacked in the Dairy Queen drive-thru for not being Inspector Gadget. Then she slams the window in my face like she just finished the final scene of a soap opera. Comes back a minute later with an attitude so strong it could curdle the soft serve. Hands me my Blizzard, doesn’t flip it (which is literally their one moment of pride), and just walks away like I’m invisible. At that point I was waiting for a hidden camera crew to pop out, because surely no one’s this dramatic over a signature receipt. The whole experience was unprofessional, disrespectful, and honestly kind of iconic in how bad it was. If you’re craving a side of attitude with your ice cream, this is the spot. Otherwise, save yourself the emotional damage and go anywhere
- MHMetrius HadleySep 30, 20251.0I was treated horribly by the staff at this restaurant and I am so disappointed in both Dean, the shift supervisor, and the staff who was working! The employee at the store rushed me over the mic by repeatedly saying what would you like as soon as I could get to mic and say again. She got my order incorrect and then SNATCHED the fry’s she mistakenly put on my receipt and gave me the wrong drink. I had to come back and get the correct drink I ordered the first time and the employee slammed the window in my face and said I needed to get out of her drive thru. I had to call the manager to correct my order and then he didn’t even give me exact change! Called the store back to talk to franchise owner and the employee pretended to be him and mocked me. Got ahold of the franchise owner, Dean, and he did nothing! DO NOT GO HERE!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as their main menu items.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Saturday, Dairy Queen Grill & Chill is open from 10:00 AM to 11:45 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcoming children with amenities like booster seats and high chairs.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41759/.
Does Dairy Queen Grill & Chill have outdoor seating options?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill.
Where is Dairy Queen Grill & Chill located?
It is located at 2227 N Monroe St, Tallahassee, FL 32303-4731, USA.
What nearby restaurants could I visit in Tallahassee around Dairy Queen Grill & Chill?
Nearby restaurants include IHOP for breakfast and brunch, Pardon My Cheesesteak for varied meals, and Crafty Crab North Monroe offering seafood and Cajun cuisine.
Are there other fast food options near Dairy Queen Grill & Chill?
Yes, other fast food options nearby include Arby's and Zaxby's, both serving American fast food and burgers or chicken.
What local businesses near Dairy Queen Grill & Chill might be useful for errands or services?
Nearby helpful businesses include Staples for office supplies, UPS Alliance Shipping Partner for shipping services, and Bank of America with ATM and financial services.