Mixed reviews on staff behavior; some employees received praise for excellent service, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality; while some customers enjoyed their meals, others reported cold or poorly prepared items.
Cleanliness
Concerns about cleanliness and odors in the restaurant, with some customers noting a need for better maintenance.
Order Accuracy
Frequent issues with incorrect orders and poor handling of customer complaints.
Ice Cream Quality
While many enjoyed the ice cream, several customers reported issues with the taste and quality of blizzards.
TD
Terry'ka Durden
Dec 30, 2025
3.0
Okay so let me say this…the food is usually good but has been on the decline. Kristina is the one employee that works there whose customer service is always 10/10. My kids love the ice cream but when she’s there it’s like chef’s kiss. Maybe tonight was just a bad night, but no customers were there so I don’t know what happened…I had to go home and replace my daughters bun and cheese because they messed up her very basic burger. She had 2 burned bottom buns and like a quarter slice of cheese with a ton of mustard when Kristina rang it up with just cheese and ketchup.
TJ
Troy James
Dec 9, 2025
5.0
Whoever's cooking tonight got the heat on high and we love it! 💚 Y'all should add mozzarella sticks to the menu like they got in Texas and it will change the game here!
BS
Barry Sweat
Nov 12, 2025
1.0
Although my veteran friend and I were informed we could get a free blizzard at Dairy Queen for Veterans Day, and out of all the places we were aware of the freebies yesterday this was the only place that just flat out told us no.
OP
Orion Powell
Nov 3, 2025
1.0
Subpar dairy queen. The last two times I have been here, weeks apart, my blizzard was mixed halfway. Got halfway down and nothing but vanilla the whole way. Either poor training or the employees just don’t care. Not sure when the blizzards starting coming with some assembly required
AA
Ava Artlip
Oct 8, 2025
1.0
So I roll up to Dairy Queen, craving a simple Blizzard and a little peace in my day. I hand the lady my card — normal transaction, right? WRONG. She hands it back with a paper to sign (which, by the way, I’ve never had to do at a drive-thru in my entire life). I didn’t realize there was a pen hiding in there, so I just reached for the paper.
This woman — and I quote — says, “Girl, I don’t have extendo arms.”
EXTENDO. ARMS.
Ma’am, I was not prepared to be verbally attacked in the Dairy Queen drive-thru for not being Inspector Gadget.
Then she slams the window in my face like she just finished the final scene of a soap opera. Comes back a minute later with an attitude so strong it could curdle the soft serve. Hands me my Blizzard, doesn’t flip it (which is literally their one moment of pride), and just walks away like I’m invisible.
At that point I was waiting for a hidden camera crew to pop out, because surely no one’s this dramatic over a signature receipt. The whole experience was unprofessional, disrespectful, and honestly kind of iconic in how bad it was.
If you’re craving a side of attitude with your ice cream, this is the spot. Otherwise, save yourself the emotional damage and go anywhere
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as their main menu items.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Saturday, Dairy Queen Grill & Chill is open from 10:00 AM to 11:45 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcoming children with amenities like booster seats and high chairs.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41759/.
Does Dairy Queen Grill & Chill have outdoor seating options?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill.
Where is Dairy Queen Grill & Chill located?
It is located at 2227 N Monroe St, Tallahassee, FL 32303-4731, USA.
What nearby restaurants could I visit in Tallahassee around Dairy Queen Grill & Chill?
Nearby restaurants include IHOP for breakfast and brunch, Pardon My Cheesesteak for varied meals, and Crafty Crab North Monroe offering seafood and Cajun cuisine.
Are there other fast food options near Dairy Queen Grill & Chill?
Yes, other fast food options nearby include Arby's and Zaxby's, both serving American fast food and burgers or chicken.
What local businesses near Dairy Queen Grill & Chill might be useful for errands or services?
Nearby helpful businesses include Staples for office supplies, UPS Alliance Shipping Partner for shipping services, and Bank of America with ATM and financial services.