Many customers reported slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Food Quality
Mixed reviews on food quality; while some enjoyed the hot and fresh items, others complained about cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some staff being praised for friendliness and helpfulness, while others were criticized for rudeness and lack of attention.
Cleanliness
The cleanliness of the location received positive feedback, with several customers noting a clean and professional atmosphere.
Pricing Concerns
Several reviews mentioned high prices relative to portion sizes, leading to dissatisfaction among some customers.
TO
Temeika L. Outley
Nov 12, 2025
4.0
I really like the blizzards
KM
Kayla Muzzillo
Oct 28, 2025
5.0
I was traveling from Gainesville and needed food in a pinch. I hesitated coming because I hadn't been to a dairy queen in yearsss. I am so happy I chose this over mcdonalds down the road. It was the best fast food burger i have had in a while! It was so hot and delicious. The staff was great 10/10
AA
Alysha
Oct 12, 2025
1.0
Ordered a 4 piece tender and fries meal for $11.38 and only got 3 tenders.
DC
Dakotah Calhoun
Sep 30, 2025
4.0
Ice cream was great and the fries were great. I just felt like I was being rushed the entire time when in reality I was waiting on them lol
AP
Alex Potter
Sep 26, 2025
1.0
The man working at the front has no customer service skills nor any consideration for other people’s time. Waiting 20 minutes for one ice cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
It is known for soft-serve ice cream and signature shakes, along with classic burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 1725 Capital Cir NW, Tallahassee, FL 32303-3115, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, it offers drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, and provides booster seats, high chairs, outdoor seating, restrooms, and wheelchair accessibility.
Are there any special holiday closures for Dairy Queen Grill & Chill?
Yes, the business is closed on November 27, 2025, and December 25, 2025.
Can I order online from Dairy Queen Grill & Chill?
Yes, online ordering is available through their website for pickup.
What nearby transportation options are available to reach Dairy Queen Grill & Chill?
Capital Circle NW and Commonwealth Boulevard are nearby transportation routes that can help customers find their way to the restaurant.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, Waffle House, a breakfast and brunch restaurant, and another Dairy Queen location are nearby and offer additional dining choices.
What nearby amenities or places of interest can customers visit when coming to Dairy Queen Grill & Chill?
Customers can visit Wakulla Springs State Park and Lodge for outdoor activities or stay at BOB Hotels Tallahassee - Boutique on Budget for nearby accommodation.