Customer service experiences vary widely, with some praising friendly staff while others report rude or dismissive behavior.
Food Consistency
Food quality is inconsistent, with complaints about overcooked items, incorrect orders, and melted ice cream.
Cleanliness
Several reviews mention cleanliness issues, particularly in the bathrooms and overall store condition.
Management Issues
Customers express dissatisfaction with management's handling of complaints and operational issues, indicating a need for better oversight.
Positive Experiences
Despite the negatives, many customers enjoy the ice cream and some report excellent service from specific staff members.
JC
Jillian Comstock
Oct 21, 2025
1.0
Stop playing with people!! Always giving barely 1 oreo cookie in an oreo blizzard, then cant even be bothered to break it up half the time. The same chick seems to be doing it every time.
BF
Bubba Native Floridian
Oct 16, 2025
5.0
Convenient, clean, good price meal deals and fast service.
MD
Mahatna Domond
Oct 11, 2025
2.0
Staff not friendly, choco strawberry was melted.not coming back.
DW
Debra Walters
Oct 8, 2025
5.0
The owner was a very nice we enjoyed speaking to him usually they think their to good he didn't . He was even polite after I told him the food wasn't good because I forgot I told him it was my fault! I forgot to tell them no pickles,ketchup or mustard !!! Yucky.... But everything else was terrific
EA
Elijah Armour
Sep 28, 2025
1.0
Made a mistake and ordered at the wrong location which I understand is my fault, app wouldn’t let me cancel the order at the other location, instead of trying to help they tell me to drive 20 minutes to the next location after i waited for 10 minutes now my whole lunch break is over, got no food and no money back, as someone who worked in customer service my whole life I expected better
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Tallahassee?
Dairy Queen Grill & Chill is located at 1319 Capital Cir SE, Tallahassee, FL 32301-5111.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the establishment is family-friendly, welcomes children, and provides amenities like booster seats and high chairs.
Can customers use mobile ordering and get exclusive deals with Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and place mobile orders for pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can find Mo-Betta BBQ for barbecue cuisine, LibertyX Bitcoin ATM for financial services, and Tallahassee Community College if you are visiting the campus.
Are there any convenient services near Dairy Queen Grill & Chill for automotive needs?
Yes, nearby automotive services include Fountain's Auto Repair, Seminole Auto Glass, and Qwik Lube for oil changes and repairs.
Where can I find other food and shopping options close to Dairy Queen Grill & Chill?
Close by, you can visit Chewbees restaurant for smoothies and diner food, and ShopMouthful for women's clothing and jewelry shopping.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms for customers?
Yes, the location offers free WiFi and has restroom facilities available for customers.