Chipotle Mexican Grill

2.5
281 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Stadium Centre at FSU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
699 W Gaines St, Tallahassee, FL
32304, United States

Hours

Reviews

2.5
281 reviews
5 stars
72
4 stars
25
3 stars
14
2 stars
17
1 star
153

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, small portions, and food contamination.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of acknowledgment from employees.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Inconsistent Availability

Customers often experienced items being out of stock, leading to disappointment and frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food during their visits.
  • EF
    Elena F
    Dec 28, 2025
    1.0
    Over salted Chewy chips 😝. Friendly staff.
  • MM
    morgan maynard
    Dec 7, 2025
    1.0
    This chipotle is so incredibly horrible it’s impressive. I love getting tacos because they are USUALLY delicious. But every time I order from this chipotle it’s like an evil suprise, I’m greeted with about four grains of rice and two pieces of protein and a string of cheese if I get lucky. I am an adult, how am I supposed to feel full after getting a toddlers portion of food which btw costed me 14 dollars. Total rip off
  • IG
    iayanna greer
    Nov 20, 2025
    5.0
    I came to the chipotle and the staff was very honest about what they didn’t have for the night, but the manager was very accommodating for the things that I were looking for and the staff is very friendly 10 out of 10
  • CO
    Chloe ONeill
    Nov 20, 2025
    1.0
    Chips are so soggy and taste weird. Rice was hard and mushy
  • MM
    Malaysia M.
    Nov 12, 2025
    1.0
    First, I was not greeted but instead, they made it very clear that there was no chicken, no white rice. Then during the building of my bowl, the employee kept saying “Anything else?” “Anything else?”, rushing through the entire service. Regardless of it is busy (which it wasn’t), every guest should get the entire experience without feeling rushed. To top all this off, the cashier with the lil hair, Nandi, did not immediately help me but rather engaged in an entire conversation before acknowledging me. She immediately tried to charge me rather than asking if i was here for fundraisers or even just using my mobile app; again rushing through the service. I tried to redeem my free guac multiple times but it would not work. Instead of seeing how to resolve the matter, she just said “Well can you just pay i have to help other people”. This whole experience was shameful to the entire brand of Chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Stadium Centre at FSU?

Chipotle Mexican Grill at Stadium Centre at FSU is open every day from 10:45 AM to 11:59 PM.

Where is Chipotle Mexican Grill located in Tallahassee?

It is located at 699 W Gaines St, Tallahassee, FL 32304, inside the Stadium Centre at FSU.