Chipotle Mexican Grill

3.6
838 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Governors Square Tallahassee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1498 Apalachee Pkwy, Tallahassee, FL
32301, United States

Hours

Reviews

3.6
838 reviews
5 stars
366
4 stars
164
3 stars
69
2 stars
50
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling dismissed or treated poorly.

Food Quality

Customers frequently reported issues with food quality, including cold meals, incorrect orders, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean dining areas and food preparation surfaces.

Order Fulfillment

Many customers experienced problems with their orders being incomplete or incorrect, particularly with online and pickup orders.

Staff Attitude

Several reviews noted that staff appeared unhappy and unmotivated, impacting the overall customer experience.
  • JM
    Joe M
    3 days ago
    4.0
    Most consistent Chipotle location in TLH. Mobile order during peak hours to avoid wait
  • MC
    Morgan Chapman
    5 days ago
    1.0
    We placed a pickup order, and when I checked the bag in the car, the guac and queso were missing. No worries, it happens. I went back inside and asked for them politely, but the employees acted like I had taken them out myself, which was uncomfortable. When we got home, my quesadilla was missing all the sides, and the bowl portion was very small. It was clear the sides had never been in the box because it was so clean, which also shows the guac and queso were genuinely forgotten. We drove back to ask for it to be remade or to have it refunded and the employees did remake it but they were rude about it. We noticed an employee say to another “here comes someone bringing back something AGAIN” which makes me think mistakes happen a lot at this location. Returned home again and realized the quesadilla was STILL made incorrectly 💀 One of the employees was bragging to me about how this one is the “cool” Chipotle, but apparently that just means they’re lazy and don’t care. We’ve had a few bad experiences at this location, but this one was definitely the worst. Edit: The bowl gave my boyfriend food poisoning on top of everything else 😀 avoid this location at all costs
  • TD
    Taylor Donley
    Nov 11, 2025
    5.0
    Very good burrito bowls. I've never had a issue beyond them forgetting a sauce or something small, I eat here at least twice a week. Will continue as long as the service stays this good. 👌
  • HM
    Hannah Moore
    Nov 5, 2025
    2.0
    Took forever, waited about 50 minutes for an online order that said it would be ready in about 15. Also messed up my order
  • RM
    rena mcpherson
    Nov 5, 2025
    1.0
    Unsure girl the food was because I never received it. Went on my lunch break and they were backed up 30min. The manager had no concern for the many people standing waiting. She never communicated with the guest about the delay.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Governors Square Tallahassee offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the hours of operation for this Chipotle location?

The restaurant is open daily from 10:45 AM to 11:00 PM.