Chipotle Mexican Grill

3.2
1003 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Florida State University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1801 W Tennessee St, Tallahassee, FL
32304, United States

Hours

Reviews

3.2
1,003 reviews
5 stars
342
4 stars
172
3 stars
117
2 stars
77
1 star
295

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, missing ingredients, and even finding foreign objects in their meals.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers' concerns.

Cleanliness

The restaurant was often described as dirty, with unclean tables, overflowing trash, and unsanitary food preparation areas.

Order Accuracy

Numerous customers experienced problems with incorrect orders, including missing items and incorrect portion sizes, particularly with online orders.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior, inventory shortages, and overall operational inefficiencies.
  • KH
    Kristy Hayes
    Jan 4, 2026
    1.0
    This was my first & last time in there. $40 later I took one bite and the Trash 🗑️ got the rest Everything was Ice cold even my queso dip 🤮. Come on Tallahassee you can do Better .
  • DK
    Daniel Kellond
    Dec 23, 2025
    5.0
    The food is great, service is excellent, and the ambience is world class. 10 out of 10.
  • FL
    Froggy Lover
    Dec 17, 2025
    1.0
    I was here on 12/17 I was in line to get a bowl and the lady was extremely rude. Like any other person with morals, I said please and thank you and never once was disrespectful. I had gotten to the end and asked for a side tortilla. She said “you should’ve just told me from the start” with an extremely rude tone. I have never once complained in a restaurant because I understand working in that environment. Matter of fact, I was a kitchen leader at chipotle for a few years and never once treated a customer like that. People come here, spend money, and just want some good food and not a distasteful attitude. I felt extremely embarrassed because she did this infront of everyone and just walked out with tears and didn’t want to pay for my food. Seriously, do better.
  • FC
    Francis Catrambone
    Dec 11, 2025
    1.0
    worst location in town, and possibly in the united states. HALF a scoop of rice, HALF a scoop of chicken, HALF a scoop of beans. literally had to walk out because that was the most disrespectful bowl i’ve ever been served. same location did a horrible job the other day too. thought i’d give it another chance. bad decision. anyone in leadership there is to blame, never going to this location again. ruined my whole day,
  • TH
    Tia Hodges
    Nov 24, 2025
    5.0
    I highly recommend the Chipotle on Tennessee Street! Every time I visit, the "customer service is great"! The staff is friendly and efficient. The "food is always good and incredibly fresh", which makes such a difference. I especially love "dining in" here; the atmosphere is comfortable and it's always a pleasant experience. This is definitely my go-to Chipotle location!"

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Florida State University?

Chipotle Mexican Grill at Florida State University is open daily from 10:45 AM to 11:59 PM.

Where is Chipotle Mexican Grill located in Tallahassee?

It is located at 1801 W Tennessee St, next to Jersey Mike Subs, in the Leon area of Tallahassee, FL 32304.