Arby's

Reviews

• DJ

  Dennis Jones

  3 days ago
  1.0
  I stopped by the Arby’s on Monroe today around 2:00 PM during my lunch break. There was only one customer in the restaurant ahead of me, but after that customer was being helped, I stood at the counter for nearly 15 minutes without being acknowledged by any employee — not even eye contact. The staff appeared to be occupied trying to process a business-to-business “trade out” on the register. I understand that situations come up, and the employees were not being careless — but completely ignoring a customer who is standing at the counter for that long is unacceptable. A simple acknowledgment or a brief explanation would have gone a long way. I only needed a quick order to go and had to leave without being helped so I could return to work. Unfortunately, that experience means I will not be returning to this location, and I will no longer be purchasing Arby’s gift cards for my employees as I have done in the past. I am not looking for compensation. I’m simply providing honest feedback because this experience fell far below what I expect from a business that values its customers’ time.
• KH

  Karen Hardy

  5 days ago
  1.0
  Drove up to the speaker to order food, the first thing that was barked out to me from the speaker was we have no meat in here today just chicken. Seriously, this is Arby's.
• AG

  Andrew Geiger

  Dec 17, 2025
  3.0
  Arby's is not what it used to be, the sandwiches are thin and puny, and because of that they offer 3 different size sandwiches now. Used to be better when I was a kid, or perhaps my taste have just evolved? IDK, nothing really bad about it, just nothing to really wow over either.
• LL

  Lorri

  Dec 17, 2025
  5.0
  Ok the horsey sauce is why we stopped.
• BB

  Brenden Barcellona

  Dec 13, 2025
  4.0
  Decent double beef and cheddar,market fresh sandwich was kinda mid.