Wendy's

4.0
1412 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2471 North University Drive, Sunrise, FL
33322, United States

Hours

Reviews

4.0
1,412 reviews
5 stars
706
4 stars
327
3 stars
169
2 stars
79
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and through delivery services.

Staff Attitude

Customer feedback highlighted a lack of friendliness and professionalism among staff, with some noting a need for better training.
  • JP
    John Pellican
    Jan 2, 2026
    5.0
    Very friendly staff. Always fresh hot food. I love this store. Please bring back the salted caramel frosty!!!
  • JO
    John Oliver
    Dec 31, 2025
    1.0
    I have experienced rudeness multiple times at these location. Laughing in my face because they didn't put the correct thing on my bag and I had to fight traffic to turn around and go all of the way back. And it was 3 different employees laughing. Today ( new years eve), I told the young latin girl working the drive through windows thank you, to have a nice day and a happy new year. She proceeded to stare at me like she could kill me until I looked away and drove off. I don't pay out good money to companies who employ unmotivated, attitude giving children. I have experienced this type of behavior at many fast food restaurants. They need to increase their wages to hire capable people who actually want to work and serve the public with respect and kindness. As consumers we need to invest in companies that have some decent standards and financially starve the rest. Just stop buying from them. And don't even return when they change because they never had a culture of good customer service from the beginning.
  • JG
    Jess Green
    Dec 19, 2025
    2.0
    This shouldn't be considered food anymore
  • RH
    Rome Herr
    Nov 23, 2025
    2.0
    I stopped to pick up my food at the drive-through. Nobody, including whoever seems to be the manager was wearing gloves. They handled the money, the package, the food and some of the staff was cleaning. I had to drive away before I got my food.
  • MR
    Milagros Rincon
    Nov 9, 2025
    5.0
    Este local me sorprendió por su buen servicio y la comida rápida muy buena.

Frequently Asked Questions About Wendy's

Is 2471 North University Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at the Wendy's located at 2471 North University Drive?

The drive-thru at this Wendy's is open Monday through Friday from 6:30 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.