Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and through delivery services.
Staff Attitude
Customer feedback highlighted a lack of friendliness and professionalism among staff, with some noting a need for better training.
JP
John Pellican
Jan 2, 2026
5.0
Very friendly staff. Always fresh hot food. I love this store. Please bring back the salted caramel frosty!!!
JO
John Oliver
Dec 31, 2025
1.0
I have experienced rudeness multiple times at these location. Laughing in my face because they didn't put the correct thing on my bag and I had to fight traffic to turn around and go all of the way back. And it was 3 different employees laughing. Today ( new years eve), I told the young latin girl working the drive through windows thank you, to have a nice day and a happy new year. She proceeded to stare at me like she could kill me until I looked away and drove off. I don't pay out good money to companies who employ unmotivated, attitude giving children. I have experienced this type of behavior at many fast food restaurants. They need to increase their wages to hire capable people who actually want to work and serve the public with respect and kindness. As consumers we need to invest in companies that have some decent standards and financially starve the rest. Just stop buying from them. And don't even return when they change because they never had a culture of good customer service from the beginning.
JG
Jess Green
Dec 19, 2025
2.0
This shouldn't be considered food anymore
RH
Rome Herr
Nov 23, 2025
2.0
I stopped to pick up my food at the drive-through. Nobody, including whoever seems to be the manager was wearing gloves. They handled the money, the package, the food and some of the staff was cleaning. I had to drive away before I got my food.
MR
Milagros Rincon
Nov 9, 2025
5.0
Este local me sorprendió por su buen servicio y la comida rápida muy buena.
Is 2471 North University Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's located at 2471 North University Drive?
The drive-thru at this Wendy's is open Monday through Friday from 6:30 AM to 3:00 AM, and on Saturday and Sunday from 7:00 AM to 3:00 AM.
Is this Wendy's location currently open?
Yes, the Wendy's at 2471 North University Drive is open and committed to serving customers every day.
Does this Wendy's offer delivery and how can I check availability?
Delivery is available where supported. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order food online or through an app for this Wendy's location?
Yes, you can order online through the Wendy's website or mobile app using the links provided on their ordering platform.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (954) 749-5556, reach the Customer Care team via their Contact page online or phone at 888-624-8140, or complete the customer satisfaction survey referencing your receipt details.
What fast food restaurants are near the Wendy's at 2471 North University Drive?
Nearby fast food options include KFC, Taco Bell, another Wendy's, and Dunkin'. Customers can enjoy a variety of cuisines within walking or short driving distance.
Are there any shopping centers near Wendy's that customers might visit before or after their meal?
Sunrise Plaza is a nearby shopping center and landmark where customers can shop or explore before or after dining at Wendy's.
What health and wellness services are available nearby this Wendy's location?
Near this location, there are health and wellness services including Northwest Dental Lab, Quick Weight Loss Centers Inc, Maryline skin spa, and several dental offices, which customers might visit along with their meal stop.