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Find your nearby Pizza Hut® at 8280 NW Sunset Strip in Sunrise, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic communication skills.
Food Quality
Customers reported inconsistent food quality, including undercooked pizzas and incorrect orders, leading to dissatisfaction.
Management Issues
The management, particularly a few specific individuals, received significant criticism for their attitude and handling of customer complaints.
Cleanliness
Concerns were raised about hygiene practices, particularly regarding food handling by staff.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
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Stephanie
Oct 5, 2025
1.0
It seems like all the reviews that are on here are all about the same person. I will be adding my next.
The Spanish manager, I believe she is the general manager that is there is rude and nasty. Anytime I walk into that Pizza Hut she has such of a nasty attitude to everybody and even people delivering food. She’s condescending and argumentative and she has to get the last word in every situation and every issue that comes up. I have seen people walk out on her employees quit on her and she just escalates the issue, trying to press and push buttons to make it seem as it everyone else except for her self is the problem. This location was a lot better prior to her being here. They really need to do something about her.
DS
Duashay Seymore
Sep 25, 2025
1.0
This Pizza Hut sucks. The customer service here really sucks the most which sets the tone for the whole experience. Beatrice thinks it’s ok to talk to people any kind of way over the phone because she lack comprehension skills. She’s very rude. I called in an order and mid conversation she pauses to do something else and when I say hello hello that must of triggered her. I repeated my number to her 4 times because she kept typing it in wrong. I repeated my order twice because she is all over the place. Then when it came to my card information she did not hesitate to state my card declined and could speak perfect English then.
Come to find out she inputted the info in wrong. She really sucks and needs to be replaced because this is not my first time having this experience with her. This place is under staffed and clearly it frustrates the employees. Unfortunately, that is a Pizza Hut problem not a paying customers problem.
ID
Island Girl K D
Sep 5, 2025
4.0
Cinnabons tast different EVERY time I order them 😔
GS
Gary Stennett
Aug 30, 2025
4.0
Staff was very courteous and friendly. The food was cooked to perfection. This Pizza Hut is still one of the best spots to purchase from. My family loved their dinner.
NS
Nicola Sobers
Aug 29, 2025
3.0
They definitely not to hire staff that understands English because there is a language barrier with just those two staff members.