McDonald's

4.0
875 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9220 W Commercial Blvd, Sunrise, FL
33351, United States

Hours

Reviews

4.0
875 reviews
5 stars
441
4 stars
195
3 stars
96
2 stars
44
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and slow service, particularly in the drive-thru.

Food Quality

While some reviews highlighted fresh and hot food, others noted issues with cold or poorly prepared items.

Cleanliness

The restaurant was generally described as clean, but some customers mentioned areas needing improvement.

Staff Performance

Certain employees received commendations for their politeness and efficiency, while others were criticized for lack of professionalism.
  • PB
    Philip Benito
    3 days ago
    5.0
    It's Mc Donald's...
  • AS
    aaliyah scale
    4 days ago
    5.0
    This Mcdonald’s was the best I’ve ever been to, when I tell you the customer service the food was amazing, Alexis she took my order her personality, customer service, was top tier. Alexis deserves a raise, she was so amazing I had to leave a review. Best McDonald's.
  • LV
    La Vida
    Oct 27, 2025
    2.0
    Too long waiting time at drive through. Only one car at 8pm
  • AV
    Anthony Vantuyl
    Oct 15, 2025
    1.0
    I had ordered a big Mac with no sauce due to my allergies with ingredients in sauce and the worker completely ignored my request for no sauce. If I was not allergic to the ingredients in the sauce, I would have no problem eating it, but even Wiping off the sauce would still not be enough since my allergies are severe 1 / 10 for these employees and the services they provide.
  • JB
    Joseniin Briianzo
    Oct 6, 2025
    1.0
    The worst service I’ve ever experienced at any McDonald’s! The manager and one of the employees working tonight, October 6th, 2025, at around 11:10 p.m., were extremely rude. From the moment I arrived, they treated my son and me in a humiliating way. They also made a mistake with my order and charged me for an order that wasn’t even mine! When I asked for a refund, they said they couldn’t cancel my order, and they also refused to return the money for the order that didn’t belong to us. The manager handled the situation terribly, treated us disrespectfully, and then went to hide instead of resolving the problem. As we were leaving, one of the employees even called me “stupid”! This kind of behavior should never be allowed. I will definitely never return to this McDonald’s location.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 9220 W Commercial Blvd, Sunrise, FL?

McDonald's at 9220 W Commercial Blvd is open from 6:00 AM to 11:00 PM every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 1:00 AM through McDonald's online ordering platforms.