McDonald's

3.5
2655 reviews
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Business Details

2260 N University Dr, Sunrise, FL
33322, United States
(954) 742-8280
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2260 N University Dr, Sunrise, FL
33322, United States

Hours

Reviews

3.5
2,655 reviews
5 stars
1,036
4 stars
529
3 stars
401
2 stars
186
1 star
503

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unprofessional, unresponsive, and slow to assist customers.

Speed of Service

Many customers reported excessive wait times in both drive-thru and dine-in, often exceeding 20-30 minutes, which is unacceptable for a fast-food establishment.

Food Quality

Feedback on food quality was mixed; while some customers praised fresh food, others complained about undercooked items and incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including staff training and handling of customer complaints, leading to a negative dining experience.

Positive Staff Experiences

Despite the overall negative feedback, some customers mentioned specific staff members who provided excellent service, indicating that there are capable employees at the location.
  • MG
    Marc George
    3 days ago
    1.0
    This is by far the slowest service I have ever had at a McDonalds and they are the slowest consistently. At least every single time that I have been there. And when I say slow, I mean ridiculously slow.
  • HH
    Hector
    Nov 15, 2025
    1.0
    I can't even put a lower star on this place. I just order from here. Horrible service did not get what I wanted and terrible manners.
  • AT
    Amber Terry
    Nov 12, 2025
    1.0
    Why on EARTH would it take over 15 minutes to bring a kids meal to the drive thru window?!!! Are yall okay? Are you frying the fries one by one?? Ridiculous
  • YW
    Yvette Wright
    Nov 9, 2025
    1.0
    Ordered on the mobile app for delivery. Waited an hour for the food to arrive and everything was cold. Completely unacceptable. I feel bad that the uber driver waited a long time for my order. After a long day of work, this is not what I expect or should expect.
  • AT
    Andy Todd
    Nov 6, 2025
    2.0
    Sooooo slow.... the drive thru is always so slow. We decided to order inside for to go. I checked where we would have been in the drive thru. We were third in line in the store. It still took over 20 minutes to make our order. As we were leaving the car we would have been behind in drive thru was also leaving. It would have been 20 minutes either way. There were only 8 cars in the drive thru. I dont know how they're still in buisness. Cant call it fast food anymore.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2260 N University Dr, Sunrise, FL?

McDonald's at this location operates 24 hours a day, 7 days a week, with no closing hours.

Does this McDonald's offer drive-through service and what are the hours?

Yes, this McDonald's has a drive-through that is open 24/7, every day of the week.