Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,331 reviews
5 stars
611
4 stars
293
3 stars
199
2 stars
62
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, slow service, and frequent order mistakes.
Food Quality
While some customers praised the freshness of the food, others complained about cold fries and incorrect orders.
Management
Feedback on management was mixed; some praised individual managers for their efforts, while others criticized the overall management for poor customer service.
Cleanliness
Several reviews mentioned dirty tables and bathrooms, indicating a need for improved cleanliness.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members.
- RDRodlaine Diaz1 day ago4.0Took really long.
- SASchadee AndreNov 17, 20251.0Went thru the drive thru today around 1820 and Kayla was taking my order via the intercom. After everything I order (only 2 meals and 2 guava and cheese pies) her response was “That’s it?” Very rude and dismissive. At the window I asked the attendant Mercedes for her name; she said I think it Kay but I’m not sure; I asked her to please confirm. She brought Kayla to the window and when I asked Kayla for her name, she scoffed, rolled her eyes and walked away. Horrible service. Manager Kevin came to the window and apologized for the behavior; I’ sorry for him he has to deal with that. Seriously terrible, terrible service.
- LSLInda SunderlandNov 11, 20251.0This location doesn’t not offer value meals, or simply overcharges for Mc Donald’s value meals deals! Poorly run, slow or they just don’t care, who knows!
- EMEdmond MartinNov 9, 20251.0Worst customer service I ever experienced
- MTMichael TrooninOct 30, 20251.0This has to be one of the locations Mcdonalds relies on heavily for profit because the servers here will always forget a part of your order
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's Sunrise, FL location?
McDonald's in Sunrise, FL is open daily from 5:00 AM to 11:00 PM.
When is the McDonald's drive-thru available at this location?
The drive-thru is open every day from 5:00 AM to 2:00 AM, offering extended service hours.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery including same-day and no-contact options, available daily from 5:00 AM to 2:00 AM.
How can I place an order online or via mobile apps for McDonald's at this location?
You can order online through their website or use the McDonald's App available on iOS and Android to place orders quickly.
What payment options are accepted at McDonald's Sunrise, FL?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Is WiFi available at this McDonald's location?
Yes, WiFi is one of the services provided at this McDonald's location.
Are there any nearby places where I can enjoy outdoor activities before or after visiting McDonald's?
Yes, The Thomas Playground is nearby, a park perfect for enjoying outdoor activities with family or friends.
What other food options are available near this McDonald's in Sunrise, FL?
Nearby restaurants include El Molino Restaurant de Sunrise, Long Island Cafe, and Subway, providing a variety of dining choices.
Which nearby stores or services could be convenient to visit alongside McDonald's?
You might consider stopping by Walgreens for pharmacy and convenience needs or Bitcoin Depot for financial services close to McDonald's.
What special rewards or promotions does McDonald's offer at this location?
They have the MyMcDonald's Rewards program where you can earn points for free food, accessible through their website.