Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, slow service, and frequent order mistakes.
Food Quality
While some customers praised the freshness of the food, others complained about cold fries and incorrect orders.
Management
Feedback on management was mixed; some praised individual managers for their efforts, while others criticized the overall management for poor customer service.
Cleanliness
Several reviews mentioned dirty tables and bathrooms, indicating a need for improved cleanliness.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members.
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Rodlaine Diaz
1 day ago
4.0
Took really long.
SA
Schadee Andre
Nov 17, 2025
1.0
Went thru the drive thru today around 1820 and Kayla was taking my order via the intercom. After everything I order (only 2 meals and 2 guava and cheese pies) her response was “That’s it?” Very rude and dismissive. At the window I asked the attendant Mercedes for her name; she said I think it Kay but I’m not sure; I asked her to please confirm. She brought Kayla to the window and when I asked Kayla for her name, she scoffed, rolled her eyes and walked away. Horrible service. Manager Kevin came to the window and apologized for the behavior; I’ sorry for him he has to deal with that. Seriously terrible, terrible service.
LS
LInda Sunderland
Nov 11, 2025
1.0
This location doesn’t not offer value meals, or simply overcharges for Mc Donald’s value meals deals! Poorly run, slow or they just don’t care, who knows!
EM
Edmond Martin
Nov 9, 2025
1.0
Worst customer service I ever experienced
MT
Michael Troonin
Oct 30, 2025
1.0
This has to be one of the locations Mcdonalds relies on heavily for profit because the servers here will always forget a part of your order