Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Mixed feedback on food quality; some customers praised fresh food while others reported cold or incorrect items.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Management Issues
Several reviews pointed out management problems, including unhelpful responses to complaints and lack of professionalism.
Cleanliness
Customers noted issues with cleanliness, particularly in the dining area and restrooms.
DF
Dante Ferreyra
6 days ago
1.0
Mala atención banios sucios
AH
Anand Hariharan
Jan 1, 2026
5.0
It's a McDonald's. It was ok.
CM
Claudia Martinez
Dec 31, 2025
5.0
The kids like it it’s a good place
VS
victor sam
Dec 23, 2025
2.0
So instead of actually responding with an actual reply, someone identified as "McDonald's (owner)", replies with a link to share my feedback.
Didnt I just give you my feedback?
No human reply, no apology and if you look back on other negative reviews you'll see this is their trend.
Maybe its not but it feels like the apathetic way this "owner" receives criticism probably overflows to the staff's performance.
How about it?...maybe not just pass the buck.
Just ordered three breakfast meals.
One with an orange juice that was barely even cool and tasted like it was going sour.
One with a chips ahoy frappe that eas really just a caramel frappe with chips ahoy on top. Im almost certain its supposed to have chips ahoy mixed into the frappe but i was assured by the employee at the window that its only topped and she even asked the manager.
The only drink that looked okay-ish was with the last meal. It was a caramel frappe with a hint of a drizzle of caramel on it.
I shouldve known it wasnt going to be good... It started off with the person taking the order marking up the chips ahoy frappe as a caramel and I repeat3d myself and and and the person taking the payment supposedly fixed the order to make it a chips ahoy frappe.
Ive been to this McDonald's before and never really had any issuues but today wasnt very good at all.