Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, burnt, or incorrect items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Frequent complaints about management's inability to address service problems and staff behavior were noted.
Positive Experiences
A few customers shared positive experiences, mentioning friendly staff and satisfactory food, but these were overshadowed by negative feedback.
AM
Alexander McCalla
Nov 9, 2025
1.0
Confusing hours. Places an order for a McChicken around 2:50am and was told that the order couldn’t be prepared because breakfast starts at 4am over an hour later. This was Saturday night or early Sunday morning. Is this location one that actually opens at breakfast time? If you can’t serve dinner options 1-2 hours before breakfast, could you even be considered open? That’s the entire menu. Only location I’ve ever visited to give the facade of being open and even taking orders through the app while not actually servicing them. Wish I could rate differently but I never got the food and only had the delight of dealing with the likely one person operating the place in the early hours of the day. This was an unfortunate waste of time.
IR
Isabel Ramirez
Oct 19, 2025
1.0
wait in the drive thru line more than 5 minutes to be attended. Then another’s 5 minutes to pay and wait to more longer to get the food. Really bad services at this location.
MM
Marco Marius
Oct 15, 2025
3.0
I go here regularly, but for some reason they now close lobby at 9pm. No cool
RR
rubenprez
Oct 6, 2025
1.0
They just gave me a Crispy Chicken meal that instead of having the crispy chicken it has something closer to a nugget inside... AND it's hard, cold and burned. Terrible! I don't go back because I'm tired and I know this probably won't matter to anyone but I'm never coming back to this place. I will drive a couple of miles to Chick-fil-A
JJ
Juanito
Oct 2, 2025
1.0
I shouldnt be told to leave the drive thru and wait near the door for a $5 meal deal.. If they cant meet the time they need to work faster. This is ridiculous no cars behind me either manager is telling me i have to pull to the front to wait for me food!
What are the regular operating hours of McDonald's at 10013 W Sunset Strip, Sunrise, FL?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Friday, it operates from 6:00 AM to 4:00 AM the next day, and on Saturday, it's open 24 hours.
When is the drive-through service available at this McDonald's location?
The drive-through operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, 6:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
What delivery services does McDonald's offer at this location?
The McDonald's offers delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order through the McDonald's App available on iOS and Android, or use the delivery website at https://mcdonalds.order.online/business/-5579
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-through service?
Yes, this McDonald's location offers a drive-through service.
What services are available at McDonald's besides food and dining?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can you recommend gas stations near this McDonald's for refueling?
Nearby gas stations include Citgo, Sunoco, and Marathon, which makes it convenient if you want to refuel before or after your meal.
What nearby dining options are available around this McDonald's besides McDonald's itself?
Other nearby dining options include Hurricane Grill & Wings, Pho 07 Vietnamese Restaurant, Dunkin', Uncle Al' Sports Cafe, Ceviche Point, and Ten Ten Chinese Seafood Dim Sum Restaurant.
Are there any nearby wellness or beauty services close to this McDonald's?
Yes, nearby wellness and beauty services include Valentine Family Chiropractic, Prestige Nails & Spa, Nob Hill Dental Center, Mulan Spa, Indu Salon, and Heaven & Earth Beauty Salon.