McDonald's

3.2
912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10013 W Sunset Strip, Sunrise, FL
33322, United States

Hours

Reviews

3.2
912 reviews
5 stars
279
4 stars
182
3 stars
124
2 stars
66
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or incorrect items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Frequent complaints about management's inability to address service problems and staff behavior were noted.

Positive Experiences

A few customers shared positive experiences, mentioning friendly staff and satisfactory food, but these were overshadowed by negative feedback.
  • AM
    Alexander McCalla
    Nov 9, 2025
    1.0
    Confusing hours. Places an order for a McChicken around 2:50am and was told that the order couldn’t be prepared because breakfast starts at 4am over an hour later. This was Saturday night or early Sunday morning. Is this location one that actually opens at breakfast time? If you can’t serve dinner options 1-2 hours before breakfast, could you even be considered open? That’s the entire menu. Only location I’ve ever visited to give the facade of being open and even taking orders through the app while not actually servicing them. Wish I could rate differently but I never got the food and only had the delight of dealing with the likely one person operating the place in the early hours of the day. This was an unfortunate waste of time.
  • IR
    Isabel Ramirez
    Oct 19, 2025
    1.0
    wait in the drive thru line more than 5 minutes to be attended. Then another’s 5 minutes to pay and wait to more longer to get the food. Really bad services at this location.
  • MM
    Marco Marius
    Oct 15, 2025
    3.0
    I go here regularly, but for some reason they now close lobby at 9pm. No cool
  • RR
    rubenprez
    Oct 6, 2025
    1.0
    They just gave me a Crispy Chicken meal that instead of having the crispy chicken it has something closer to a nugget inside... AND it's hard, cold and burned. Terrible! I don't go back because I'm tired and I know this probably won't matter to anyone but I'm never coming back to this place. I will drive a couple of miles to Chick-fil-A
  • JJ
    Juanito
    Oct 2, 2025
    1.0
    I shouldnt be told to leave the drive thru and wait near the door for a $5 meal deal.. If they cant meet the time they need to work faster. This is ridiculous no cars behind me either manager is telling me i have to pull to the front to wait for me food!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 10013 W Sunset Strip, Sunrise, FL?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Friday, it operates from 6:00 AM to 4:00 AM the next day, and on Saturday, it's open 24 hours.

When is the drive-through service available at this McDonald's location?

The drive-through operates from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, 6:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.