At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
There are numerous complaints about rude and unhelpful staff, with some customers feeling disrespected and ignored.
Pricing Issues
Many customers expressed frustration over high prices and unclear pricing policies, with accusations of being overcharged or scammed.
Product Quality
While some customers enjoyed the ice cream and milkshakes, others reported dissatisfaction with specific items, indicating inconsistency in product quality.
Cleanliness
Several reviews mentioned cleanliness issues in the store, including dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed overall satisfaction with the ice cream.
BF
Brian Frank
Jan 19, 2026
1.0
Rude disrespectful staff. Dude told me he didn’t speak English and turned away. I was just asking what he had as a sample. Totally disrespected me. I don’t want to let this go.
LR
Lú Rosa
Jan 3, 2026
1.0
The worst Dulce de leche milk shake in the world. Simply disgusting and made with bad humor!
LM
Luis Moncada
Nov 11, 2025
5.0
Today I passed by the Haagen Dazs of the Sawagrass and witnessed how a lady insulted an employee just because he was a foreigner. the manager tried to calm the lady but the lady kept insulting the employee
SW
SMDA Ward
Oct 4, 2025
5.0
My family and I truly appreciated the kindness we recieved from Mr. Bikram! He was very professional and offered excellent service.
TM
Tim Markgraf
Sep 27, 2025
3.0
Die Shakes waren lecker.
Allerdings stand am Display 9,95$ und wir haben für zwei Shakes fast 26$ bezahlt.
Dann schreibt doch den richtigen Preis dran!