Five Guys

4.3
862 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13955 Sunrise Blvd. in Sunrise is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
13955 Sunrise Blvd., Sunrise, FL
33323, United States

Hours

Reviews

4.3
862 reviews
5 stars
553
4 stars
174
3 stars
58
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the burgers for being delicious and flavorful, but some noted issues with sogginess and inconsistency in preparation.

Service Experience

While many reviews highlighted friendly and helpful staff, there were significant complaints about slow service and order inaccuracies.

Cleanliness

Several customers reported dirty tables and floors, indicating a need for improved cleanliness in the dining area.

Pricing Concerns

Many customers felt that the prices were too high for the portion sizes and quality of food offered.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others found it uncomfortable or chaotic.
  • BT
    BOLIVAR TORRES
    4 days ago
    5.0
    Had a small issue earlier this week with my order and Steven the manager was ready to help but I couldn't stay due to a time restraint. Steven went out tof his way to make things right. Thank you for making my experience great. We are human and mistakes happen its how you fix it what makes the difference.
  • MO
    Maria Ovalles
    Nov 7, 2025
    1.0
    The store manager is a terrible employee; he has no patience, does things begrudgingly, and was rude to me and my boyfriend. Apparently, his name is Brian W
  • BB
    B
    Oct 31, 2025
    5.0
    Great team. They are quick and professional and always make things great! This is my five guys! Thank you!
  • JD
    J D
    Sep 10, 2025
    2.0
    Let me start by saying: The staff were super nice and the atmosphere was nice... In my opinion five guys has all the right ingredients... However the problem is execution. While you're having execution problems on all fronts, I will focus my feedback solely on your burger... Your burgers are soggy. This is an easy fix... Do not lay your hot (fresh off the grill) patties directly onto the buns... This is a recipe for sogginess. Instead, start with a bed of lettuce, and pile up from there. The bed of lettuce, along with all your fixings will protect the bun. Once you're fixings have been put down, lay your patties on top of the fixings, put your ketchup, mayo and or mustard on the top bun, and voila. Now the final part of the execution flaw... Stop wrapping, suffocating your burgers in that aluminum foil... It's creating a steam sauna and your making your burgers soggy!!! You're far better off play sitting your burgers neatly inside a vapor, steam absorbing, paper/cardboard burger box. That's my two pennies on how to turn things around. Take care. Ps. Over $8 for fries (large or not) is a bit ridiculous... There not even that large.
  • LW
    Lavender Wong
    Aug 24, 2025
    5.0
    Michael was so helpful explaining the menu to us, as we've never been there before and we came in around 8 and I understand it's frustrating when customers come in near closing but Michael was so friendly

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.