Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 13955 Sunrise Blvd. in Sunrise is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers praised the burgers for being delicious and flavorful, but some noted issues with sogginess and inconsistency in preparation.
Service Experience
While many reviews highlighted friendly and helpful staff, there were significant complaints about slow service and order inaccuracies.
Cleanliness
Several customers reported dirty tables and floors, indicating a need for improved cleanliness in the dining area.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food offered.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it uncomfortable or chaotic.
BT
BOLIVAR TORRES
4 days ago
5.0
Had a small issue earlier this week with my order and Steven the manager was ready to help but I couldn't stay due to a time restraint. Steven went out tof his way to make things right. Thank you for making my experience great. We are human and mistakes happen its how you fix it what makes the difference.
MO
Maria Ovalles
Nov 7, 2025
1.0
The store manager is a terrible employee; he has no patience, does things begrudgingly, and was rude to me and my boyfriend. Apparently, his name is Brian W
BB
B
Oct 31, 2025
5.0
Great team. They are quick and professional and always make things great! This is my five guys! Thank you!
JD
J D
Sep 10, 2025
2.0
Let me start by saying:
The staff were super nice and the atmosphere was nice...
In my opinion five guys has all the right ingredients... However the problem is execution.
While you're having execution problems on all fronts, I will focus my feedback solely on your burger...
Your burgers are soggy.
This is an easy fix...
Do not lay your hot (fresh off the grill) patties directly onto the buns... This is a recipe for sogginess.
Instead, start with a bed of lettuce, and pile up from there.
The bed of lettuce, along with all your fixings will protect the bun.
Once you're fixings have been put down, lay your patties on top of the fixings, put your ketchup, mayo and or mustard on the top bun, and voila.
Now the final part of the execution flaw... Stop wrapping, suffocating your burgers in that aluminum foil... It's creating a steam sauna and your making your burgers soggy!!!
You're far better off play sitting your burgers neatly inside a vapor, steam absorbing, paper/cardboard burger box.
That's my two pennies on how to turn things around.
Take care.
Ps. Over $8 for fries (large or not) is a bit ridiculous... There not even that large.
LW
Lavender Wong
Aug 24, 2025
5.0
Michael was so helpful explaining the menu to us, as we've never been there before and we came in around 8 and I understand it's frustrating when customers come in near closing but Michael was so friendly
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 13955 Sunrise Blvd. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Sunrise?
Five Guys in Sunrise is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup services?
Yes, it offers delivery and in-store pickup services.
How can I place an order from Five Guys in Sunrise?
You can order online through their menu at https://order.fiveguys.com/location/five-guys-sunrise/menu or via the Five Guys mobile app available on iOS and Android.
What payment methods are accepted at Five Guys on Sunrise Blvd.?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I customize my burger or milkshake at Five Guys in Sunrise?
Yes, you can customize your burger from over 250,000 options and milkshakes from over 1,000 combinations.
Are there gluten-free options available at this Five Guys location?
Five Guys offers bunless burgers and wraps which can suit gluten-free needs, though cross-contamination is possible. Review their allergen information for details.
What are some nearby restaurants where I can dine before or after visiting Five Guys at Sunrise Blvd.?
Nearby dining options include Moe's Southwest Grill (Mexican), Naked Farmer (American), Sal's Italian Ristorante (Italian and pizza), Panera Bread (cafe and bakery), Giardino Gourmet Salads (salad bar), and Starbucks for coffee.
What nearby services and stores can I visit in the Sawgrass Landing area around Five Guys?
You can find a variety of services including GameStop for video games, America's Best Contacts & Eyeglasses for eyewear, LA Fitness gym, T-Mobile and Verizon mobile stores, FedEx Office Print & Ship Center, and several dental and medical offices nearby.
Is the Five Guys location near any fitness or health-related facilities?
Yes, it is close to LA Fitness gym and multiple medical and dental offices such as Sawgrass Gentle Dentistry, Sunrise Dentist PA, Smiling Team, Advance General Dentistry, and mental health services like Mindful Hearts New Starts.