Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sunrise, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inconsistent drink preparation.
Food Freshness
Several reviews mentioned stale or cold food, particularly donuts and sandwiches, leading to dissatisfaction.
Drive-Thru Experience
While some customers praised the drive-thru for speed, others experienced long wait times and poor service.
Management Issues
Complaints about management's handling of customer concerns and employee behavior were frequently noted.
NM
Nick Morgan
1 day ago
1.0
The dude working the front counter needs to take the mask off
JC
joreily cruz
Feb 6, 2026
1.0
i ordered a medium matcha at first and i forgot to tell the employee that i want it large then i told to her that if i can change my order to large and she was with actitudes and then she was making my matcha and she pore a lot of milk and i didnt take a sip of it and it looks like they didnt put to much of the drink in there bc i ask for a large one , very mean employee here , never coming again , if they dont want to work there thats nun of my business , i was very kind to theme…
DC
diana cronin
Jan 13, 2026
5.0
Drive thru was great and easy.
Hot food 🔥 fresh food. 😋
Great 👍 stuff!! Friendly and outgoing
RR
Rochelle Rigg
Jan 5, 2026
1.0
Went through the drive-thru ordered a coffee with whip & drizzle, got the whip no drizzle plus a flat top, to flatten my whip cream and plunge it into the coffee, Starbucks would NEVER