Dunkin'

3.6
836 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sunrise, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10201 W Commercial Blvd, Sunrise, FL
33351, United States

Hours

Reviews

3.6
836 reviews
5 stars
377
4 stars
146
3 stars
84
2 stars
59
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including stale items, incorrect orders, and lack of freshness.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and overall store organization.

Inconsistency

There were numerous mentions of inconsistent drink and food preparation, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • RR
    Rochelle Rigg
    Jan 5, 2026
    1.0
    Went through the drive-thru ordered a coffee with whip & drizzle, got the whip no drizzle plus a flat top, to flatten my whip cream and plunge it into the coffee, Starbucks would NEVER
  • II
    Israel Washington II
    Nov 27, 2025
    5.0
    Done just the way I like it!
  • JC
    Jenny Copete
    Oct 23, 2025
    1.0
    This place is horrible. I order my son bf at 643am it said 10 min delivery then it turn into 743am, so i ask for a refund thwy said they can cancle. At 813 am they cancled without telling me and now they are hold my money for 5 days. Thus crazy the worest service no food and no money return today. 2 hours waiting.
  • AS
    Arsenio Ferrer Segui
    Oct 15, 2025
    1.0
    Mala experiencia. Pesimo trato. Los dependientes parecexque van a morder. Se molestan por todo. Pesimo servicio
  • LN
    Lynn Nelson
    Oct 8, 2025
    1.0
    I normally sweep things under the rug, but this is the fourth time I’ve experienced the same issue at this Dunkin’ (Store #348254 – 10201 W Commercial Blvd, Sunrise, FL). I ordered a Ham & Swiss Croissant Stuffer ($5.19 before tax) through the drive-thru and realized after leaving that the sandwich had no ham or cheese — just plain bread. This isn’t a small mistake, it’s a repeated pattern. Each time I’ve given them the benefit of the doubt, but it’s clear this location has a serious problem with quality control or honesty. It’s extremely frustrating to pay nearly $6 for a plain croissant and be left disappointed again. I shouldn’t have to check my food in the parking lot every time, but apparently, that’s what customers have to do here. If you visit this Dunkin’, double-check your order before driving off. The staff aren't even polite, so i understand why consistency and accuracy are not their strong suit. Order Info: 📍 Store #348254 – 10201 W Commercial Blvd, Sunrise, FL 🕒 Date/Time: 10/8/25, 7:03 AM ☕ Order: Medium Iced Matcha Latte, Ham & Swiss Croissant Stuffer

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sunrise, FL?

Dunkin' in Sunrise, FL is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.