Chipotle Mexican Grill

3.8
732 reviews
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About

Mexican Restaurant
Chipotle Sawgrass Mills Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12801 W Sunrise Blvd, Sunrise, FL
33323, United States

Hours

Reviews

3.8
732 reviews
5 stars
356
4 stars
148
3 stars
73
2 stars
37
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.

Food Quality

Customers frequently complained about small portion sizes, lack of fresh ingredients, and overall poor food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing bins.

Management Issues

Many customers expressed dissatisfaction with management's lack of oversight and training for staff, leading to poor service experiences.

Inconsistent Availability

Customers reported frequent shortages of menu items, even during operating hours, leading to frustration.
  • RE
    Rich Eatn
    Nov 12, 2025
    5.0
    When I get a break from my job, I stop here for food. They are always friendly and nice. Especially Mike! He makes it super fun. It seems like he loves what he does as well as his staff. It makes my ny day better. Thanks
  • EA
    eduardo takashi ando
    Nov 11, 2025
    5.0
    As I don’t eat here often, I always love to eat at Chipotle
  • YW
    Youdeok Doug Won
    Nov 1, 2025
    1.0
    The worst staff ever in Chipotle experience. Very rude, not responsive at all.
  • PG
    Peiyen Guli
    Oct 30, 2025
    1.0
    The unfriendly manager is ignorant about what the kids menu brings, and prices. Headquarter Corporation needs to pay a visit to the store ASAP, and do a training of customer service skills, and menu items prices to their employees especially the one that is at the register, so customers get good service experience , and don’t get overcharged or undercharged.
  • DC
    darren curci
    Oct 27, 2025
    1.0
    Worst I've visited. They didn't have salsa, corn, onions, or lettuce 1 hour and 2 minutes before they were closing. Employees made no effort to prepare additional food for customers. Employees didn't care. Based on all the similar reviews, management and corporate doesn't care too much.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Sunrise, FL?

Chipotle Mexican Grill is located at 12801 W Sunrise Blvd, within the Sawgrass Mills Food Court in Sunrise, FL 33323.

What are the operating hours for Chipotle at Sawgrass Mills Food Court?

The restaurant is open Monday through Saturday from 11:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.