Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Mixed reviews on food quality; some enjoyed the cheesesteaks and fries, while others found items greasy or poorly prepared.
Service Issues
Frequent complaints about poor service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness and Environment
Some customers appreciated the modern and clean environment, while others noted disorganization among staff.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Several reviews highlighted friendly service and delicious food, particularly the cheesesteaks and strawberry lemonade.
VR
Victoria Rodríguez
Oct 23, 2025
5.0
Fresh ingredients and good service
CA
Carolyn A.
Sep 20, 2025
1.0
Never will I ever order from this location again. Go to the bay on the other side of the mall. I’m adding a picture of the “dry rub” boneless wings I received.
They’re swimming in grease and I took a bite (for science lol)- whatever fryer oil they came out of tasted old and burnt like it hadn’t been changed. I can’t believe this was served.
Honestly I’m disgusted simply by the amount of oil it looks like they dumped into the container. It my dad had said something or shown me, I would have driven all the way to the mall to return them. However he kind of just puts up (the kind of person where if they bring him the completely wrong dish at a restaurant he’d still eat it) and doesn’t say anything.
The nuggets were ordered as a second item (the other item was the cheesesteak, which was fine) to take home when I left my office so I had never looked at them when received. I have previously ordered the same item two weeks ago from the other Charleys cheesesteaks in the mall and they were amazing- I wish I had a picture of that one to show as a comparison. They were DRY and a completely different color (and yes, I checked my receipt, I ordered the same thing).
Avoid this location and walk to the one across the mall.
GT
Gonzalo Techera
Sep 2, 2025
4.0
Recomiendo el Combo Meal
1 Regular Bacon 3 Steak
1 Original Fries
1 Regular Soft Drink
Está bien servido y es sabroso 👍🏼
PL
Paul Lara
Aug 28, 2025
1.0
These guys freaking suck big time! Not only did they mess up a simple order but no picks up the phone. It’s impressive that companies hire people who do t want to work. Literally called the store 15 times and no one will answer the phone. Try calling and see how it tells you that the mail box is full. How does a manager recieve calls to the store how does a GM get a hold of an employee at this store. It’s crazy to me how these people function. I would fire everyone there and rehire people who actually want to work and recieve a check. Not only am I leaving this review but I will be contacting corporate because this is out of control. I wouldn’t spend my money here if I was anyone. I hope management see’s this review.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks at Sawgrass Mills #1 at Garden Food Court?
Pickup is available Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Is Charleys Cheesesteaks open for dine-in service?
Yes, Charleys Cheesesteaks offers dine-in service during their regular business hours.
Does Charleys Cheesesteaks offer delivery or drive-through services?
Delivery and drive-through services are not available at this location.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments.
Is Charleys Cheesesteaks suitable for families and does it offer children's menu options?
Yes, Charleys Cheesesteaks welcomes families and has a children's menu available.
Where is Charleys Cheesesteaks located?
It is located at 12801 W Sunrise Blvd. Suite 843, Sunrise, FL 33323, USA within Sawgrass Mills #1 at Garden Food Court.
Are there nearby stores where I can shop before or after dining at Charleys Cheesesteaks?
Yes, nearby shopping options include Dockers, Express Factory Outlet, Victoria's Secret & PINK, Bath & Body Works, and H&M, all within Sawgrass Mills.
Can I visit beauty and spa services near Charleys Cheesesteaks at Sawgrass Mills?
Absolutely, nearby beauty services include D'nature Sawgrass, ItStyle Make Up MIAMI, and ALT. Fragrances, all great options before or after your meal.
What nearby stores offer fashion accessories and jewelry near Charleys Cheesesteaks?
Nearby stores for fashion accessories and jewelry include Watch Station International, Fossil Outlet, and Selected, perfect for browsing while visiting Sawgrass Mills.
Is there convenient parking and accessibility at Charleys Cheesesteaks?
Yes, there is free street and lot parking available, along with wheelchair accessible entrances, seating, and restrooms.