Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality; while some enjoyed the sandwiches and fries, others reported issues with overcooked or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions both inside and outside the establishment.
Order Accuracy
Many customers experienced issues with incorrect orders and difficulty contacting the store for resolutions.
Value for Money
Customers expressed concerns about rising prices and portion sizes, with some feeling the value did not match the cost.
CR
Christian Russell
Dec 31, 2025
1.0
I work in the mall and customer service is the number one thing we should all be focusing on and this location does not have customer service. Of all the charlie's I've ever been to.I've never had to argue with the associate over an extra cup of ranch.
MH
Marcelo Herrera
Dec 17, 2025
1.0
No me gusto la atención para nada le Falta atencion al Cliente todos los empleados en una forma muy fuera de discripcion
La higiene muy mala todo por fuera y adentro comida tirada en los pisos
Gente antes de comprar
Miren bien ahí lugares mejores mas higienicos y en los otros locales compras la soda y tomas todas la veces que quieras
Ahí te dan un casa chico y es sola ves
No se lo recomiendo para nada
VR
Victoria Rodríguez
Oct 23, 2025
5.0
Fresh ingredients and good service
CA
Carolyn A.
Sep 20, 2025
1.0
Never will I ever order from this location again. Go to the bay on the other side of the mall. I’m adding a picture of the “dry rub” boneless wings I received.
They’re swimming in grease and I took a bite (for science lol)- whatever fryer oil they came out of tasted old and burnt like it hadn’t been changed. I can’t believe this was served.
Honestly I’m disgusted simply by the amount of oil it looks like they dumped into the container. It my dad had said something or shown me, I would have driven all the way to the mall to return them. However he kind of just puts up (the kind of person where if they bring him the completely wrong dish at a restaurant he’d still eat it) and doesn’t say anything.
The nuggets were ordered as a second item (the other item was the cheesesteak, which was fine) to take home when I left my office so I had never looked at them when received. I have previously ordered the same item two weeks ago from the other Charleys cheesesteaks in the mall and they were amazing- I wish I had a picture of that one to show as a comparison. They were DRY and a completely different color (and yes, I checked my receipt, I ordered the same thing).
Avoid this location and walk to the one across the mall.
GT
Gonzalo Techera
Sep 2, 2025
4.0
Recomiendo el Combo Meal
1 Regular Bacon 3 Steak
1 Original Fries
1 Regular Soft Drink
Está bien servido y es sabroso 👍🏼
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks at Sawgrass Mills #1 at Garden Food Court?
Pickup is available Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Is Charleys Cheesesteaks open for dine-in service?
Yes, Charleys Cheesesteaks offers dine-in service during their regular business hours.
Does Charleys Cheesesteaks offer delivery or drive-through services?
Delivery and drive-through services are not available at this location.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments.
Is Charleys Cheesesteaks suitable for families and does it offer children's menu options?
Yes, Charleys Cheesesteaks welcomes families and has a children's menu available.
Where is Charleys Cheesesteaks located?
It is located at 12801 W Sunrise Blvd. Suite 843, Sunrise, FL 33323, USA within Sawgrass Mills #1 at Garden Food Court.
Are there nearby stores where I can shop before or after dining at Charleys Cheesesteaks?
Yes, nearby shopping options include Dockers, Express Factory Outlet, Victoria's Secret & PINK, Bath & Body Works, and H&M, all within Sawgrass Mills.
Can I visit beauty and spa services near Charleys Cheesesteaks at Sawgrass Mills?
Absolutely, nearby beauty services include D'nature Sawgrass, ItStyle Make Up MIAMI, and ALT. Fragrances, all great options before or after your meal.
What nearby stores offer fashion accessories and jewelry near Charleys Cheesesteaks?
Nearby stores for fashion accessories and jewelry include Watch Station International, Fossil Outlet, and Selected, perfect for browsing while visiting Sawgrass Mills.
Is there convenient parking and accessibility at Charleys Cheesesteaks?
Yes, there is free street and lot parking available, along with wheelchair accessible entrances, seating, and restrooms.