Chipotle Mexican Grill

Reviews

• JZ

  Jorge Zevallos

  2 days ago
  1.0
  You should hire staff with a better attitude to serve customers. Poor service attitude and unprofessional behavior are unacceptable. I recommend reviewing and verifying this establishment
• AS

  Alan Sandoval

  Mar 24, 2026
  1.0
  I visit this Chipotle Mexican Grill location frequently because it’s close to my home, but lately the experience has been very inconsistent and, at times, far below standard. The main issue is portion size. On my last visit (around 4:00 pm), I ordered a chicken bowl and the amount served was extremely small—well below what is normally expected. When I asked for a bit more, I was charged for double protein (+$4), yet the portion I received did not reflect a double serving at all. When I pointed this out, the employee responded, “that’s what it is,” with a dismissive attitude. Additionally: • The chips were undercooked and not crunchy. • The rice was undercooked. • Basic ingredients like salsa and corn were unavailable, even though it was still early in the day. • I ordered a large side of the new cilantro-lime salsa but was given a small portion instead. I have also noticed inconsistent serving behavior depending on the customer, which creates a perception of unequal treatment. I understand this can be a busy environment, but that does not justify poor attitude or lack of consistency. As a frequent customer, this is disappointing. I hope management addresses these issues and reinforces proper portioning and service standards.
• JC

  Jamie Cozad

  Mar 12, 2026
  5.0
  Kyia given excellent customer services. She given great engagement offer me & other customers to add on drinks & chips. I come their on a regular she mostly on the register. She need to be on the Frontline serving the food. She's is really fast making & preparations the food. Station was clean & organize. It was me and 5 or more people in line. She made all our orders in last then 10 minutes. She's definitely need a promotion.
• A

  Лопатина Анна

  Mar 8, 2026
  1.0
  Terrible employees! They can't fulfill my order. I came to have lunch with a family of three, and I had to queue up three times to order food for each member of my family! And to pay for my order, I had to get back in a new queue and wait for the cashier to let other people through! I don't speak English well, is that really the problem? I am very upset because we were not given our food and the whole family left hungry!
• A

  Дмитрий Бушуев

  Mar 8, 2026
  1.0
  На раздаче стоят 2 барышни которые просто тебя игнорируют за плохое знание английского, накидали еды, ребенка игнорируют… пришли ни кого небыло из-за некомпетентности сотрудников пришлось стоять снова огромную очередь…. -10 из 5 возможных звезд…

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