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Subway

3.2
(235 reviews)

Business Details

(305) 919-9009
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sunny Isles Beach Subway® Restaurant at 16850 Collins Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16850 Collins Ave, Sunny Isles Beach, FL
33160, United States

Hours

Reviews

3.2
235 reviews
5 stars
97
4 stars
32
3 stars
15
2 stars
11
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from an older female employee who was described as rude and unprofessional.

Food Quality

Customers frequently complained about the quality and quantity of food, especially in online orders, where items were often skimped on.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and closed restrooms, indicating inconsistent hygiene standards.

Staff Communication

Many reviews mentioned language barriers and communication issues with staff, affecting order accuracy and customer experience.

Management Issues

Several customers called for better management and staffing, citing long wait times and inadequate service during busy hours.
  • JB
    Jiohvannia Baltodano
    Feb 21, 2026
    1.0
    That place will be better without the old lady with glasses she is so unprofessional with the costume, really bad attitude and they way she talks to the costumer including me and by my own experience it’s mean, she I asked her to toast my bread and she didn’t do it I was asking for the ingredients and she was serving my with actitud I’m telling you that place will be 100% better without that lady I to go in the morning time because if you go afternoon be attending by that old lady you day will be horrible
  • MM
    Mr tout le monde
    Feb 10, 2026
    1.0
    Tu demande une recette et ils veulent pas la suivre ils t'oblige a choisir alors que t’a pas que ca a fouttre, a quoi bon faire des recettes si c’est pour pas les faire
  • MA
    Mariah Anderson
    Jan 16, 2026
    1.0
    DONT ORDER FROM THIS SUBWAY They can’t read a receipt for the life of them. Didn’t get my sandwich with lol my condiments also don’t bother putting special instructions they won’t read it anyways. Also had a bunch of kids screaming outside of the establishment. Food was cold.
  • KK
    K K
    Dec 4, 2025
    1.0
    I’ve stayed silent before, but this time it’s just unbelievable. I ordered everything with “more,” yet the salad I received was less than the regular ,you can clearly see in the photo that there’s barely any salad at all. Even in the large size, there were only four tiny pieces of tomato and four pieces of cucumber. Dear Subway, why do you put less food in delivery orders even when “more” is selected everywhere? When I order in the store, you automatically add more by default when “more” is chosen, but in delivery it feels like you intentionally minimize everything. What’s the point of having this option in the app if you completely ignore it? You might as well remove it. I even left a note, but it seems no one cares. As for the staff: almost every time I come in person, there’s just one worker, and most of the time they don’t speak English even at a basic B1 level. But that doesn’t even matter. What matters is that they don’t do the simplest part of their job at even a 3 out of 5 level. You choose three sauces, and the sandwich arrives as dry as a desert. This has happened four times already, and always with online orders. In person, this has never happened. With online orders, everything is always at the absolute minimum— even when I choose “more,” it doesn’t even feel like “regular.”
  • MG
    Maria Gomez
    Dec 3, 2025
    5.0
    La mejor pizza que puedo comer ees en este lugar, súper rica, bien cocinada y con buena higiene, gracias por su preparación he podido empezar a comer pizza 🍕. Le recomiendo este lugar . Gracias. Brigitte y la manager super con su costumer service. Lolita

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Sunny Isles Beach?

The Subway restaurant is located at 16850 Collins Ave, #110, in the RK Town Center - 168th area of Miami-Dade, Sunny Isles Beach, FL 33160.

What are the operating hours of the Subway at 16850 Collins Ave?

The Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sundays from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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