Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sunny Isles Beach Subway® Restaurant at 16850 Collins Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, particularly from an older female employee who was described as rude and unprofessional.
Food Quality
Customers frequently complained about the quality and quantity of food, especially in online orders, where items were often skimped on.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and closed restrooms, indicating inconsistent hygiene standards.
Staff Communication
Many reviews mentioned language barriers and communication issues with staff, affecting order accuracy and customer experience.
Management Issues
Several customers called for better management and staffing, citing long wait times and inadequate service during busy hours.
JB
Jiohvannia Baltodano
Feb 21, 2026
1.0
That place will be better without the old lady with glasses she is so unprofessional with the costume, really bad attitude and they way she talks to the costumer including me and by my own experience it’s mean, she I asked her to toast my bread and she didn’t do it I was asking for the ingredients and she was serving my with actitud I’m telling you that place will be 100% better without that lady I to go in the morning time because if you go afternoon be attending by that old lady you day will be horrible
MM
Mr tout le monde
Feb 10, 2026
1.0
Tu demande une recette et ils veulent pas la suivre ils t'oblige a choisir alors que t’a pas que ca a fouttre, a quoi bon faire des recettes si c’est pour pas les faire
MA
Mariah Anderson
Jan 16, 2026
1.0
DONT ORDER FROM THIS SUBWAY They can’t read a receipt for the life of them. Didn’t get my sandwich with lol my condiments also don’t bother putting special instructions they won’t read it anyways. Also had a bunch of kids screaming outside of the establishment. Food was cold.
KK
K K
Dec 4, 2025
1.0
I’ve stayed silent before, but this time it’s just unbelievable. I ordered everything with “more,” yet the salad I received was less than the regular ,you can clearly see in the photo that there’s barely any salad at all. Even in the large size, there were only four tiny pieces of tomato and four pieces of cucumber.
Dear Subway, why do you put less food in delivery orders even when “more” is selected everywhere? When I order in the store, you automatically add more by default when “more” is chosen, but in delivery it feels like you intentionally minimize everything. What’s the point of having this option in the app if you completely ignore it? You might as well remove it.
I even left a note, but it seems no one cares.
As for the staff: almost every time I come in person, there’s just one worker, and most of the time they don’t speak English even at a basic B1 level. But that doesn’t even matter. What matters is that they don’t do the simplest part of their job at even a 3 out of 5 level.
You choose three sauces, and the sandwich arrives as dry as a desert. This has happened four times already, and always with online orders. In person, this has never happened. With online orders, everything is always at the absolute minimum— even when I choose “more,” it doesn’t even feel like “regular.”
MG
Maria Gomez
Dec 3, 2025
5.0
La mejor pizza que puedo comer ees en este lugar, súper rica, bien cocinada y con buena higiene, gracias por su preparación he podido empezar a comer pizza 🍕. Le recomiendo este lugar . Gracias. Brigitte y la manager super con su costumer service. Lolita
Where is the Subway restaurant located in Sunny Isles Beach?
The Subway restaurant is located at 16850 Collins Ave, #110, in the RK Town Center - 168th area of Miami-Dade, Sunny Isles Beach, FL 33160.
What are the operating hours of the Subway at 16850 Collins Ave?
The Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sundays from 9:00 AM to 10:00 PM.
What types of meals does this Subway restaurant serve?
This Subway serves breakfast, lunch, and dinner.
Does the Subway at RK Town Center offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can customers dine inside the Subway restaurant?
Yes, this Subway restaurant serves dine-in customers in addition to takeout options.
Does the Subway at 16850 Collins Ave provide catering services?
Yes, this Subway offers catering services to meet your group or event needs.
Where can I view the menu for this Subway location?
You can view the menu online at https://subway.com/en-us/restaurant/18656-0/menu.
What nearby places can I visit before or after dining at Subway?
Nearby you can find Patagonia Nahuen, an Argentine restaurant and café, and A Modo Mio Italian Restaurant for additional dining options.
Are there health and wellness stores near Subway at RK Town Center?
Yes, GNC Live Well, a vitamins and supplements store, is located nearby for your nutrition needs.
If I need to send a package or print documents while visiting Subway, where can I go nearby?
The UPS Store is nearby, offering courier, printing, shipping, and post office services, which is convenient if you need these while visiting Subway.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: