Brand Certified
Pollo Tropical
3.8(1960 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
17084 Collins Ave, Sunny Isles Beach, FL
33160, United States
Certified by Pollo Tropical • Mar 01, 2026
(305) 948-7229
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/sunny-isles-beach/17084-collins-ave
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.8
1,960 reviews
5 stars
931
4 stars
376
3 stars
223
2 stars
128
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, particularly highlighting managers like Rosa, Yoselin, and Sujey for their excellent service.
Food Quality
The food received mixed reviews; while some customers enjoyed the flavors and freshness, others complained about small portions and inconsistencies in meal preparation.
Cleanliness
Several reviews mentioned cleanliness issues, with some customers reporting unsanitary conditions in the restaurant.
Staff Attitude
There were complaints about rude behavior from some staff members, contrasting with positive experiences from others, indicating inconsistency in service.
- MMMała .mi2 days ago2.0Stosunek ceny do jakości jedzenia mocno na minus Jedzenie zamówione na jeden paragon wydawane na 2 tury, więc albo ktoś je zimne bo czeka na wszystkich albo głodny patrzy.. Napoje wydane po upomnieniu się, a prośba o pominięcie składnika niespełniona. Muzyka w lokalu dudni w uszach. Testujemy lokalne restauracje ale tego nie można nazwać restauracją. Tutaj nie wrócimy.
- FFFredFeb 24, 20265.0Great food as always. Big store in a busy section of town and a busy plaza. Plenty of parking lot.
- DSDavid Alejandro Salinas SantaFeb 21, 20261.0They are the worst tropical chicken place, their manager is inept and their staff is a circus. Son el peor Lugar de pollo tropical, Su Manager es inepta y su equipo de trabajo es un circo
- GLGraciela lopezFeb 18, 20265.0Muy bueno el servicio , la comida muy fresca , atención muy personalizada de su manager Rosa y su equipo. Muchas gracias ojalá el servicio siga siendo especial
- MHMARY HFeb 11, 20261.0I went for lunch and ordered a churrasco chopy chop and I was disappointed. They only added 3 small strips of steaks. The cashier didn't had any silver ware or any napkins. And not to mentioned that it was the most expensive meal
Frequently Asked Questions About Pollo Tropical
What are the daily operating hours for Pollo Tropical in Sunny Isles Beach?
Pollo Tropical is open daily from 10:30 AM until midnight.
Does Pollo Tropical offer delivery service?
Yes, Pollo Tropical offers delivery service every day from 10:30 AM to 11:30 PM. You can order online through their delivery URL.
Where is Pollo Tropical located in Sunny Isles Beach?
Pollo Tropical is located at 17084 Collins Ave, Sunny Isles Beach, FL 33160, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban cuisine and other Latin American dishes, featuring fresh 24-hour citrus marinated chicken and traditional Cuban recipes with a creative twist.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, along with debit cards and mobile NFC payments.
Does Pollo Tropical have wheelchair accessible facilities?
Yes, Pollo Tropical provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Is Pollo Tropical family-friendly?
Yes, Pollo Tropical welcomes families and children, offers a children's menu, and has high chairs available.
Does Pollo Tropical offer catering and takeout services?
Yes, Pollo Tropical offers catering services along with takeout and delivery options for customer convenience.
What nearby attractions can I visit before or after dining at Pollo Tropical on Collins Ave?
You can visit nearby spots such as Miami on the Beach for a relaxing beach experience or explore local beauty and spa services like Ecoskin Studio and Voi Salon & Spa, perfect for a pampering session before or after your meal.
Are there useful nearby services or landmarks close to Pollo Tropical at 17084 Collins Ave?
Yes, nearby you will find the Hyatt Regency Hotel, perfect for accommodation, and real estate agents like Real State Miami and Sunny Isles Beach Luxury Condos if you're interested in local property.
Brand Certified Facts from Pollo Tropical
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