McDonald's

Reviews

• CW

  Craig Watson

  4 days ago
  1.0
  All the reviews saying orders here are wrong are 100% accurate. Went in today to order in person after having an issue with the app, other people in the store also can't order on the app, it just cancels the order. And if you used a deal or a coupon like I did, it won't let you use it again. I also wasn't the only one in the store with this problem. Then the manager says "everyone has been complaining about the app lately." I finally get my food and my order is wrong. Plus the fries are cold, which is weird because the place is busy. Also while I was waiting there were multiple people who ordered their food to be delivered to the table but the staff is too lazy to take the food a few feet away to the table. Mind you, this is one of the smallest McDonald's I've been in that has table seating and the staff is still too lazy to deliver the food to the table. One elderly man was waiting at his take while the staff was calling his table number. He finally gets up there to get his food and gets back to his table. Guess what? His order was also wrong. I would not recommend going to this location.
• SS

  Sheryl Salvage

  Feb 23, 2026
  5.0
  I just wanted to take a moment to recognize Tamara at McDonald's - 17730 Collins Ave (Store #12111) for consistently going above and beyond. I work in the City of Sunny Isles Beach, and most mornings I stop by for breakfast. Seeing Tamara’s smiling face in the drive through has truly become one of the highlights of my day. She brings such a positive energy to every interaction. Her amazing personality and genuine warmth instantly brighten my mornings, no matter how early it is. What really stands out is her exceptional customer service. She remembers the little things, like always having my water ready without me even having to ask. That level of attentiveness shows how much she cares about her customers and takes pride in her work. Tamara represents the very best of what great service looks like. McDonald’s is lucky to have her, and I am grateful to start so many of my mornings with her kindness and professionalism. Keep shining, Tamara! 🌟
• WB

  Wendi B

  Feb 14, 2026
  1.0
  I ordered Doordash from this location! Everything was WRONG. Regular hamburgers arrived as cheeseburgers. I am ALLERGIC to cheese. An unsweetened iced tea arrived sweetened.....Cannot have sugar. A chicken sandwich was MISSING from the order. What is going on at this location? Do not order food delivery from here. Obviously they cannot read&everything is incorrect. Very frustrating for customers spending money!
• AA

  Auday Arabo

  Feb 12, 2026
  1.0
  We ordered a triple quarter pounder and only received one patty. My son ordered a happy mean and did not receive his fries or apple slices.....
• CB

  Carol Borba

  Jan 25, 2026
  1.0
  Acabei de sair p da vida com estes funcionários que acham que somos imbecis. Junto com meu pedido teve duas tortas, maçã e queijo com goiaba. A de maçã estava tão velha que o creme estava ressecado e duro na embalagem, fui trocar e me deram outra igual então pedi a de goiaba com queijo e me deram requentada no microondas e murcha. Por que não jogam fora as mercadorias velhas que passaram do horário? Preferem vender e deixar o cliente doente. JOGUEI NO LIXO. Outa coisa, as batatas também foram pro lixo porque estavam feitas em óleo velho, dava pra sentir assim que colocava na boca. Um horror. Prezem por mercadorias frescas.

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