Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being unresponsive, rude, or inattentive to customers.
Cleanliness
Many customers reported that the location was dirty and not well-maintained, with unclean tables and unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of communication regarding their requests.
Food Quality
While some customers enjoyed the food and smoothies, others noted inconsistencies in quality and preparation.
Staff Attitude
Mixed feedback on staff attitude, with some employees praised for their friendliness while others were criticized for being dismissive.
PG
Penelope Gisonna
Dec 7, 2025
1.0
Blonde girl working register is rude and nasty. Maybe she should get a non customer service job if she is so miserable communicating
WW
Wyrd Woman
Nov 24, 2025
1.0
I hit a lot of Tropical Smoothie drive thrus in the state. This is the first one I have walked in. Wasn't very clean. Ordered 2 green detox, one with extra ginger. The young woman who took my order was sedated at best. I paid when I ordered and tipped (which i regret the tip). The young woman tried to hide she was eating behind an area. When customers walked in she wiped her mouth with her hand proceeded to take their orders then went to make their hot sandwiches without washing hand (gross). Luckily there was a young man who was not eating with his hands and wiping his mouth with his hand. I watched him make both smoothies in the same blender....they were the same no extra ginger. When he delivered them I asked which had the extra ginger he looked at the stickers and pointed to one with a straight face. I will be hesitant to hit and TS drive thru in the future. If I really want one I will go in and see if this one is just not up to par. My past experiences with multiple TS have delivered at least the correct order. This just not impressive.
SG
Shelly G
Nov 22, 2025
1.0
Says they open at 10 it’s 10:35 AM and the store is closed
WR
Wil Riggins
Nov 1, 2025
1.0
1 star is a rating I almost never use. This one star review was earned by the complete lack of customer service demonstrated by all 3 employees in the store. No one was up front helping customers. Orders were left in the back or set out with no comment, explanation or attempt to make sure customers received their food in a timely fashion. I usually enjoy TSC, but I recommend avoiding this store.
SA
Stephanie Allison
Oct 23, 2025
1.0
I came in today and ordered a pesto sandwich with chips and a smoothie. Someone by the name of Erin E. took my order. After she called my name she gave me my smoothie and told me to have a good day. A bag with the same chips I ordered was there and I assumed it was mine because she told me to have a good day. The bag was tucked under the lip of the table so I grabbed it and I tired to get her attention to make sure this was my food but she was too busy chatting with the other staff members. I took it and left because i was running late to get back to work. Turns out it was someone else’s order. I didn’t have to time to go back to the location. 0/10 service
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is delivery available at Tropical Smoothie Cafe?
Yes, delivery is available Monday to Friday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:30 PM.
Can I pick up my order at Tropical Smoothie Cafe and what are the pickup hours?
Yes, in-store and curbside pickup are available daily. Pickup hours are Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Can I order ahead or use an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app available on iOS and Android, or online through their website for delivery or pickup.
Is Tropical Smoothie Cafe family-friendly and does it have a kids menu?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.
What nearby stores can I visit when I come to Tropical Smoothie Cafe at Pineapple Plaza?
Nearby stores include Shoe Carnival, Ross Dress for Less, Marshalls, Sally Beauty, and Ulta Beauty, making it convenient to shop for clothing, beauty supplies, and accessories before or after your visit.
Are there any nearby beauty and salon services near Tropical Smoothie Cafe for a quick visit?
Yes, nearby you can find Mias Mobile Glow, Sport Clips Haircuts of Jensen Beach, Bronze Tan & Spa, Charlotte Tilbury, and A and J Nails to enjoy beauty and spa services.
What nearby food and dessert options are available around Tropical Smoothie Cafe?
You can also visit Dairy Queen for ice cream and fast food or Crumbl - Stuart and Crumbl Cookies for delicious desserts nearby.