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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff often unresponsive, inattentive, or rude.
Cleanliness
Many customers noted that the location was dirty and in need of better sanitation practices.
Food Quality
While some customers enjoyed the food and smoothies, others reported issues with incorrect orders and food not being prepared properly.
Wait Times
Several reviews mentioned long wait times for orders, both for in-store and online pickups.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported negative interactions.
SG
Shelly G
2 days ago
1.0
Says they open at 10 it’s 10:35 AM and the store is closed
WR
Wil Riggins
Nov 1, 2025
1.0
1 star is a rating I almost never use. This one star review was earned by the complete lack of customer service demonstrated by all 3 employees in the store. No one was up front helping customers. Orders were left in the back or set out with no comment, explanation or attempt to make sure customers received their food in a timely fashion. I usually enjoy TSC, but I recommend avoiding this store.
SA
Stephanie Allison
Oct 23, 2025
1.0
I came in today and ordered a pesto sandwich with chips and a smoothie. Someone by the name of Erin E. took my order. After she called my name she gave me my smoothie and told me to have a good day. A bag with the same chips I ordered was there and I assumed it was mine because she told me to have a good day. The bag was tucked under the lip of the table so I grabbed it and I tired to get her attention to make sure this was my food but she was too busy chatting with the other staff members. I took it and left because i was running late to get back to work. Turns out it was someone else’s order. I didn’t have to time to go back to the location. 0/10 service
TN
Temisha Newkirk
Oct 6, 2025
1.0
Horrible customer service!!!!! These people here look at me in my face 3 times and not once did I get acknowledged!!!!! Fire the entire team! Customer service sucks here!!
KG
Kristina G.
Oct 1, 2025
1.0
ordered ahead and they were out of a couple of ingredients that day (the app still let me order it and didnt tell me anything was an issue). instead of telling me when I came to pick it up, they just gave me a cup of blended chocolate ice....food orders had issues too 😬
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is delivery available at Tropical Smoothie Cafe?
Yes, delivery is available Monday to Friday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:30 PM.
Can I pick up my order at Tropical Smoothie Cafe and what are the pickup hours?
Yes, in-store and curbside pickup are available daily. Pickup hours are Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Can I order ahead or use an app to order from Tropical Smoothie Cafe?
Yes, you can order ahead via the Tropical Smoothie app available on iOS and Android, or online through their website for delivery or pickup.
Is Tropical Smoothie Cafe family-friendly and does it have a kids menu?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu.
What nearby stores can I visit when I come to Tropical Smoothie Cafe at Pineapple Plaza?
Nearby stores include Shoe Carnival, Ross Dress for Less, Marshalls, Sally Beauty, and Ulta Beauty, making it convenient to shop for clothing, beauty supplies, and accessories before or after your visit.
Are there any nearby beauty and salon services near Tropical Smoothie Cafe for a quick visit?
Yes, nearby you can find Mias Mobile Glow, Sport Clips Haircuts of Jensen Beach, Bronze Tan & Spa, Charlotte Tilbury, and A and J Nails to enjoy beauty and spa services.
What nearby food and dessert options are available around Tropical Smoothie Cafe?
You can also visit Dairy Queen for ice cream and fast food or Crumbl - Stuart and Crumbl Cookies for delicious desserts nearby.