Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.6
1,562 reviews
5 stars
682
4 stars
293
3 stars
166
2 stars
109
1 star
312
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, describing it as delicious and good value, though there were complaints about inconsistencies in freshness and portion sizes.
Service Issues
Multiple reviews highlighted problems with order accuracy, slow service, and rude staff, leading to a frustrating customer experience.
Management and Cleanliness
Feedback indicated mixed experiences with management, with some praising staff and others noting unprofessional behavior and cleanliness issues.
Customer Loyalty
Despite the issues, many customers expressed loyalty to the brand and a desire to return, citing positive experiences with specific staff members.
- SGSophia Galinetti6 days ago5.0This is the best fast food ever. I love pollo tropical ❤️. You’ll never feel like you ate unhealthy when you eat at pollo tropical and it’s so affordable 🙌
- THTheresa HauanDec 30, 20253.0Rushed us out before we were done.
- LHLoreen HareDec 19, 20255.0Love the food. Not just fast food. Good value for reasonable prices.
- HShiram salasDec 16, 20255.0Stefanee in the drive through remember my orders and the sauce that I use and always is very friendly!!!
- MOMaris OrtizDec 14, 20255.0My go-to location! the food and service is consistently good
Frequently Asked Questions About Pollo Tropical
What are the regular dining hours for Pollo Tropical in Stuart, FL?
Pollo Tropical is open daily from 10:00 AM to midnight for dine-in service.
During what hours does Pollo Tropical offer delivery service?
Delivery is available every day from 10:30 AM to 11:30 PM at Pollo Tropical in Stuart, FL.
Where is Pollo Tropical located in Stuart, Florida?
Pollo Tropical is located at 2200 SE Federal Highway, Stuart, FL 34994, USA.
What types of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American dishes, featuring grilled chicken, mojo roast pork, black beans and rice, and TropiChop bowls.
What payment methods does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards, as well as debit and mobile NFC payments.
Does Pollo Tropical offer options for vegetarian and children’s meals?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Can customers place orders for delivery or takeout from Pollo Tropical?
Yes, Pollo Tropical offers both delivery and takeout services, including no-contact delivery and curbside pickup options.
Are there any nearby places where I can shop or relax before or after dining at Pollo Tropical?
Yes, nearby you can visit Pumpkin Towne for shopping and gardening, or enjoy wellness services at Wellness Massage Spa and Bedazzle Nail Spa.
If I'm coming to Pollo Tropical by car, is parking available nearby?
Yes, Pollo Tropical has free parking available on-site for customers.
What other food options are close to Pollo Tropical if I want to explore more dining choices?
Nearby dining options include Einstein Bros Bagels for breakfast and bagels, Morning Glory Cafe for American breakfast and brunch, and Tropical Smoothie Cafe for smoothies and sandwiches.