Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with some meals being cold, undercooked, or poorly prepared.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
AI Ordering System
The automated ordering system received mixed feedback, with some customers finding it inconvenient and impersonal.
Positive Experiences
Despite the negatives, several customers praised the friendly staff and enjoyed specific menu items like fries and burgers.
JD
Joe Dismuke
Feb 10, 2026
5.0
I ordered DoorDash, but I did not order a cheeseburger. I only ordered a burger. I called called this checkers at 11:45 PM and they answered the phone. Not only that I told him about adding the cheese and they did it for free. The combination of the tube shows a little tiny Little fast food place can have such good customer service. It’s because of the owners.
TL
Tina Linden
Jan 11, 2026
3.0
Doing the drive-thru You have an automated woman taking your order can't ask questions You guys took away the checker burgers she's going downhill More thing good was a french fries
ER
Eileen Rosier
Dec 13, 2025
1.0
This is the second time I found Hair 😎🥸 in my food. I found it very disgusting. The first time I didn’t bring it back, but this time you guys are giving me my money back. I have you guys food. I didn’t even wanna open up my sandwich. It’s disgusting.
AA
Arniel Armesto
Nov 30, 2025
5.0
I had a great experience at Checkers! The food was fresh, hot, and packed with flavor. The fries were perfectly seasoned and crispy, easily my favorite part. The service was quick and friendly, and everything came out just the way I ordered it. For fast food, Checkers really stands out. I’ll definitely be coming back!
AA
Arniel Armesto
Nov 26, 2025
5.0
My service was very good. I stopped going a few months ago and came back, and my experience was excellent. The computer gave me a few problems, but the manager, Marco, helped me very kindly and professionally