Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported rude and dismissive service, with some highlighting specific employees' negative attitudes.
Food Quality
Many reviews indicated inconsistent food quality, with complaints about cold, poorly prepared, or incorrect orders.
Staffing Problems
Several customers noted a lack of staff leading to slow service and operational issues, particularly during peak hours.
Positive Experiences
Despite the issues, some customers praised specific employees for their excellent service and expressed satisfaction with certain menu items.
Cleanliness
The restaurant was frequently described as clean, contributing positively to some customers' experiences.
JC
John C
1 day ago
5.0
My husband and I tend to stay away from fast food but as a Valentines "gift" to my husband knowing his favorite back in the day was Arby's, I suggested we go there for our dinner instead of the normal of spending $150-200. (and we dont drink alcohol), to go to a steak place:) We were so pleasantly impressed with this experience it surprised us. First, the ladies behind the counter (sorry, didn't see any men lol) made you feel like family and then while eating what turned out to be an absolute delicious meal, we heard a noise that turned out to be an automatic slicer, not 100% sure but I think they were cutting it as it was ordered, maintaining its freshness. We will probably be breaking our fast food rule often, especially when non fast food options are so expensive now and we like to tip 25%+/- but the cost of the food makes the tip more than I make as business owners for decades.
So, GREAT JOB LADIES! AND Arbys:)
KK
Kevin
Jan 27, 2026
3.0
Love Arby's but they need to hire some people. Staff is doing the best they can but when you run out of roast beef and that's what your known for that's a problem. Not with staff with ownership
AG
Alannah Ghazal
Jan 22, 2026
2.0
When you spend four dollars on a large french fry, this is what you get. It looks like a medium fry dumped in a larger container. Is this the new normal? 🥲
AW
Albert Wu
Jan 3, 2026
4.0
Went there a bit after lunchtime and it’s not crowded. The staff was very gentle and quick, making the visit a nice experience albeit it’s just a casual fast food restaurant.
AS
Amanda Starkey
Dec 20, 2025
5.0
I love Arbys. Fresh and hot. It was one of the best sandwiches I had rmfrom any Arbys in a long time.