Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or incorrect items, while others praised the freshness of the food.
Cleanliness
The location was noted for being clean, with some customers appreciating the cleanliness of the facility.
Order Accuracy
A recurring theme was the frequent inaccuracy of orders, with many customers receiving incomplete or incorrect items.
Staff Friendliness
While some staff were described as friendly and helpful, others were criticized for being unresponsive or rude.
DA
Donna Abbott
Dec 27, 2025
1.0
I'm not one to leave bad reviews, but today I'll make an exception. My complaint starts a few weeks ago when they had their Grinch boxes. My daughter and I really wanted to try the pickle fries and to have the cute socks. We made an order online on the app and then drove across the street to get in line to pick it up. 1 hour later we made it to the window to receive our food. The lady at the window informed me that I would have to wait an additional 20 minutes to get my food. After a short discussion, a manager was able to find my food and give it to me. I should have checked my bag, but the line behind me was so long and I was not wanting to hold them up any longer. We got home, the fries and the sauces were not in the bag!! I just wanted the pickle fries!!!
2nd issue came the other day when I brought my grand daughters to get a happy meal for ones birthday. Easy order, 2 happy meals, nuggets, fries, sauces drinks. I went through the line, got the order and this time pulled over to inspect. No sauces, no toys and no French fries. I went inside to get these items, was met with being ignored completely. Several employees saw me at the counter, where I was waiting patiently and quiet. After roughly 3/4 minutes, someone finally walked over. I told her the issue, she did rectify it, but said nothing. I did not want anything for free, nor did I raise my voice or show out. I guess I expected an apology at the very least. The customer service is seriously lacking. There is 1 woman who works there, and she is always so sweet. Usually at the window, always sweet and smiling.
I think that I'll go to Mc Donald's in Keystone Heights for now on.
SH
Steven Hall
Dec 15, 2025
3.0
Typical Mcdonalds
AF
Anthony Fryer
Nov 8, 2025
3.0
It's pretty good
JH
jimmy heflin
Oct 25, 2025
3.0
I don't like the new upgrade, not customer friendly and limited seating.
JW
Jessie Whitman
Oct 19, 2025
1.0
This place just keeps getting worse. They need whole new staff in here. Food is damn near frozen on doordash delivery.
What are the regular business hours for this McDonald's location?
The McDonald's at 802 S Walnut Street, Starke, FL, is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
Drive-thru service is available daily from 5:00 AM to 11:00 PM, extending until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery is available every day from 6:00 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer drive-thru and curbside pickup services?
Yes, this McDonald's offers both drive-thru and curbside pickup services for convenient ordering and pickup.
Where can I place an online order for this McDonald's?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use their app available on the App Store and Google Play.
Are there any nearby restaurants if I want more dining options around this McDonald's?
Nearby dining options include Oriental Buffet, Captain D's, Burger King, Taco Bell, KFC, and Fast & Tasty Food Truck.
What convenience stores and gas stations are near this McDonald's to combine errands?
Close to this McDonald's, you'll find Wawa convenience stores and Sunoco Gas Station for your fuel and quick shopping needs.
Are there any financial services or ATMs near this McDonald's?
Yes, there are CoinFlip Bitcoin ATMs and banks like DLP Bank and Community State Bank nearby for your financial transactions.
How can I benefit from the McDonald's mobile app and rewards program?
Using the McDonald's app, available on iOS and Android, you can order conveniently and earn points through the MyMcDonald's Rewards program for free food.