Panera Bread

Reviews

• JM

  Jennifer Maldonado

  Mar 31, 2026
  4.0
  I really love their food! It's easy to park there. The employees are always efficient. The only downfall is that their bathrooms are always dirty
• MB

  Micah B

  Mar 9, 2026
  3.0
  I ordered a rapid pickup from Panera for lunch for a friend and myself. We come to Panera often and usually have a great experience, so this was pretty disappointing. Both of the paper bags our order was packed in were extremely thin and ended up ripping as soon as I got out of the car. My bag completely broke and my chicken noodle soup, baguette, and sandwich all fell onto the driveway. The soup spilled everywhere, and unfortunately I wasn’t able to eat the soup or the bread at all. I was literally picking noodles up from under my tire trying to clean up what I could. My friend’s bag also ripped, although thankfully none of her food was ruined. It was just frustrating because the issue could have easily been avoided with sturdier bags, especially when carrying soup. We really enjoy Panera and come fairly often, which is why this was so disappointing. I just wanted to share the experience and hope the packaging situation can be improved so this doesn’t happen to other customers.
• SS

  SoulDoughnut Szilagyi

  Feb 26, 2026
  5.0
  Jas helped me big time, super nice and helpful. I enjoyed the atmosphere and it was a large location so I didn’t feel cramped
• JB

  Jodie Buchanan

  Feb 19, 2026
  1.0
  I ordered online. Got a text saying my order was ready. Went in and got my bag and headed to the car. Thought the bag felt light so I checked it, my sandwich was missing. Even though there was a checkmark next to everything stating it was all in there. Went back in to get my sandwich, which still had to be prepared. Finally got my sandwich and headed home. Opened my wrapper and the bread for my sandwich was burnt. Took a few bites of the soup and felt it just didnt taste right. Less than a half hour of finishing, I was in the bathroom throwing up. Pretty sure the soup was bad. Thank goodness I only took a few bites. I will NEVER be back to this Panera.
• RN

  Ranie Nanie

  Feb 4, 2026
  1.0
  I had a very disappointing experience at Panera Bread (Store #3345 in St. Petersburg, Florida) due to the behavior and attitude of both the manager and the employee preparing the food. The way they spoke to my mother was condescending and made it seem as though they did not want our business. While we were waiting, my mother’s soup was left sitting out while other orders were prepared, and no one acknowledged that it belonged to her. Because it had been sitting out unattended, my mother politely requested a fresh soup. The manager responded with an attitude and stated that “all the soup is the same room temperature.” However, my chicken noodle soup was served piping hot, so that statement was clearly not accurate. When my mother asked to speak with the manager, the manager was already the one serving the food, and another employee became involved as well. While the cashier was polite, both the manager and the other employee continued to display a nasty and disrespectful attitude. As a customer, this level of service was extremely unprofessional and made us feel as though we were not valued or appreciated. When I asked for the general manager’s contact information, I was initially told no, and after asking again, I was only provided with what turned out to be the store’s phone number. This experience was very disappointing, and I hope this location takes customer service more seriously moving forward.

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