Panera Bread

Reviews

• SS

  SoulDoughnut Szilagyi

  5 days ago
  5.0
  Jas helped me big time, super nice and helpful. I enjoyed the atmosphere and it was a large location so I didn’t feel cramped
• JB

  Jodie Buchanan

  Feb 19, 2026
  1.0
  I ordered online. Got a text saying my order was ready. Went in and got my bag and headed to the car. Thought the bag felt light so I checked it, my sandwich was missing. Even though there was a checkmark next to everything stating it was all in there. Went back in to get my sandwich, which still had to be prepared. Finally got my sandwich and headed home. Opened my wrapper and the bread for my sandwich was burnt. Took a few bites of the soup and felt it just didnt taste right. Less than a half hour of finishing, I was in the bathroom throwing up. Pretty sure the soup was bad. Thank goodness I only took a few bites. I will NEVER be back to this Panera.
• RN

  Ranie Nanie

  Feb 4, 2026
  1.0
  I had a very disappointing experience at Panera Bread (Store #3345 in St. Petersburg, Florida) due to the behavior and attitude of both the manager and the employee preparing the food. The way they spoke to my mother was condescending and made it seem as though they did not want our business. While we were waiting, my mother’s soup was left sitting out while other orders were prepared, and no one acknowledged that it belonged to her. Because it had been sitting out unattended, my mother politely requested a fresh soup. The manager responded with an attitude and stated that “all the soup is the same room temperature.” However, my chicken noodle soup was served piping hot, so that statement was clearly not accurate. When my mother asked to speak with the manager, the manager was already the one serving the food, and another employee became involved as well. While the cashier was polite, both the manager and the other employee continued to display a nasty and disrespectful attitude. As a customer, this level of service was extremely unprofessional and made us feel as though we were not valued or appreciated. When I asked for the general manager’s contact information, I was initially told no, and after asking again, I was only provided with what turned out to be the store’s phone number. This experience was very disappointing, and I hope this location takes customer service more seriously moving forward.
• JA

  John Anderson

  Feb 4, 2026
  1.0
  Young rded head at bakery counter constantly having an attitude, on phone and touching hair and face. Used to enjoy coming to this location.
• SP

  Sam Parker

  Jan 31, 2026
  1.0
  What happened to this place? I ordered a bagel. 15 minutes later it was marked as ready. It was not. Then they gave me attitude about needing it to go. Funny thing? There was no one else there. And the last time I was here they had the bottom half of our sandwiches swapped. This place used to be wonderful.

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