Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Cloud Subway® Restaurant at 2420 13th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees like Marilin received praise for their friendliness and attentiveness, others were reported as rude and dismissive.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary food handling practices.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and poor service.
Food Quality
There are complaints about the quality of food, including stale bread and improperly made sandwiches, alongside some positive remarks about fresh ingredients.
AG
Ashling Gabriela
6 days ago
5.0
So clean and everyone was so nice 10/10
MS
M.W. Scalf
Jan 2, 2026
5.0
I stop at Subway in St. Cloud for lunch today and WOW! The place looks great and the service was excellent and Rosie and the staff have done great on this place it look great and the service was friendly and nice.
Thank you.
MO
ManuelXS Official
Dec 8, 2025
5.0
Maralin was great! Quick service and very nice
LT
Lola Tavarez
Nov 26, 2025
1.0
I have ordered on the mobile app consistently for a few months, as I am currently pregnant and this has been one of my cravings. I have had consistent issues with missing items and always leave my home to pick the missing items up. I understand that working in the food industry isn’t always easy, so I am very kind to the workers there when I go and I always suggest that they double check orders because it is extremely inconvenient for the clients. Each time, I normally receive an apologetic crew member and they seem to take what I say into account. Today, I went in for this same reason, a missing item in my delivery, and the crew member that I spoke to was very rude, cut me off when I was speaking and made me feel very unwelcome by her demeanor and response. I didn’t catch her name and I don’t want anyone fired, but please teach your team that customer service is top priority ESPECIALLY if they are kindly expressing a concern. Though I have had missing items multiple times in the past, today was the first time I received this treatment in store. I did not deserve how I was treated today and this experience has me very turned off by the idea of returning to this location. I apologize for my long post, but this experience was very disappointing.
IR
Isaiah Rivera
Nov 21, 2025
5.0
I want to give a huge shout-out to Marilin at Subway. She’s always friendly, fast, and professional. She pays attention to the little details and makes the food exactly how you want it. Her customer service is top-tier, and she makes the whole visit feel welcoming. Employees like her make a real difference.
Keep up the amazing work, Marilin!
What types of meals does Subway at 2420 13th St in St Cloud serve?
Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.
Does this Subway location offer delivery or in-store pickup?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Where is the Subway restaurant located?
It is located at 2420 13th St, Kings Plaza, Osceola, St Cloud, FL 34769, USA.
What are the business hours for this Subway restaurant?
This Subway location is open 24 hours, every day of the week.
Can I find the menu and order online for this Subway?
Yes, you can view the menu and place orders online through their official website or app.
Does this Subway location provide catering services?
Yes, catering services are available to help with your event needs.
Is there dine-in seating available at this Subway location?
Yes, this Subway offers dine-in seating along with take-out options.
What nearby stores can I visit along with Subway at Kings Plaza in St Cloud?
Nearby you can find Burger King for more fast food variety, A Discount Beverage for liquor and convenience, and St Cloud Printing for printing services.
Are there any financial services near Subway that can be helpful?
Yes, RockItCoin Bitcoin ATM and PNC bank are close by, useful for quick cash or banking needs while visiting Subway.
What local salons are near Subway at Kings Plaza for beauty services?
For beauty and spa services, nearby options include Alofoke nails spa, SJ Barbershop and Beauty Salon, and Nery’s Beauty Shack.