Subway

3.9
470 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Cloud Subway® Restaurant at 2420 13th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2420 13th St, St Cloud, FL
34769, United States

Hours

Reviews

3.9
470 reviews
5 stars
253
4 stars
85
3 stars
45
2 stars
19
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Marilin received praise for their friendliness and attentiveness, others were reported as rude and dismissive.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary food handling practices.

Staffing Issues

Many customers noted that the location is often understaffed, leading to long wait times and poor service.

Food Quality

There are complaints about the quality of food, including stale bread and improperly made sandwiches, alongside some positive remarks about fresh ingredients.
  • AG
    Ashling Gabriela
    6 days ago
    5.0
    So clean and everyone was so nice 10/10
  • MS
    M.W. Scalf
    Jan 2, 2026
    5.0
    I stop at Subway in St. Cloud for lunch today and WOW! The place looks great and the service was excellent and Rosie and the staff have done great on this place it look great and the service was friendly and nice. Thank you.
  • MO
    ManuelXS Official
    Dec 8, 2025
    5.0
    Maralin was great! Quick service and very nice
  • LT
    Lola Tavarez
    Nov 26, 2025
    1.0
    I have ordered on the mobile app consistently for a few months, as I am currently pregnant and this has been one of my cravings. I have had consistent issues with missing items and always leave my home to pick the missing items up. I understand that working in the food industry isn’t always easy, so I am very kind to the workers there when I go and I always suggest that they double check orders because it is extremely inconvenient for the clients. Each time, I normally receive an apologetic crew member and they seem to take what I say into account. Today, I went in for this same reason, a missing item in my delivery, and the crew member that I spoke to was very rude, cut me off when I was speaking and made me feel very unwelcome by her demeanor and response. I didn’t catch her name and I don’t want anyone fired, but please teach your team that customer service is top priority ESPECIALLY if they are kindly expressing a concern. Though I have had missing items multiple times in the past, today was the first time I received this treatment in store. I did not deserve how I was treated today and this experience has me very turned off by the idea of returning to this location. I apologize for my long post, but this experience was very disappointing.
  • IR
    Isaiah Rivera
    Nov 21, 2025
    5.0
    I want to give a huge shout-out to Marilin at Subway. She’s always friendly, fast, and professional. She pays attention to the little details and makes the food exactly how you want it. Her customer service is top-tier, and she makes the whole visit feel welcoming. Employees like her make a real difference. Keep up the amazing work, Marilin!

Frequently Asked Questions About Subway

What types of meals does Subway at 2420 13th St in St Cloud serve?

Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.

Does this Subway location offer delivery or in-store pickup?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.