Buffalo Wild Wings

Reviews

• BC

  Benjamin Couch

  1 day ago
  1.0
  Putting an online order in, got there on time sat around for an hour before someone even got to me. Food sat out on the counter for an hour my entire order was cold to the touch. update fries are stale as hell like they’ve been sitting out since this morning in my experience the seasoning should go on the chicken not on the side of the box. No flavor to the chicken whatsoever. This is one of the worst experience I’ve ever had with this Buffalo Wild Wings.
• DF

  Diangela Fussell

  2 days ago
  1.0
  Brought us refried wings asked for light sauce they drenched them French fries cold and soggy. Waitress was super nice about it. Will never eat there again at any Buffalo Wild Wings all 3 visits at different ones were bad.
• AC

  Andrea Cochran

  4 days ago
  2.0
  Waiting for a table for 20+ minutes. Not a lot of people staffed or even a lot of people in the Restaurant...maybe 12 - 15 at most? Had 2 different waitresses. Waiting for at least another 15 minutes at a table so went to Bar to get our Beer due to wait. Server moved us to another side of the restaurant. Then manager assisted us to give order our Beers. Needles to say I could understand the challenges to serve us if it was a packed house, but we believe it was due to short on staffing took place in this case. Never going to this place again. Moving on. Manager was nice, but still didn't have a good feeling of money well spent.
• RM

  ryan miller

  Feb 25, 2026
  2.0
  I recently visited BWW St. Augustine. The food was really good. Our service was not so great. There were two servers/bar tenders taking care of the entire restaurant. There were a total of 11 tables occupied with patrons. Meanwhile, the manager and two other employees sat across the restaurant just making small talk, with one engaged on their phone. This made the service terrible. The only time the manager got up was to seat someone. At one point, he was in the back and a customer who stood at the door for approximately 5-10 minutes finally left having not been seated. Some random guy in a black tight fitting tank top and a pair of pastel swim trunks continued to come in and out from the kitchen. He would occasionally stand in the bar and talk to the bar tender further hindering her from her services. We were there just over and hour and he left about the same time we did. He prepared himself a draft beer in one of the tall glasses and then walked out the side door, got in his car with his beer and left. It made you question what this guy was even doing there and what the other 3 employees were doing there. I feel like this could be a great restaurant if it only had proper management.
• GG

  GTacos

  Feb 20, 2026
  5.0
  I think it’s just as important to give credit when it’s due and not always focus on the bad and that was our experience tonight! My wife and I have had a love/ hate relationship with this bdubs for a long time. We love the food but the inconsistency in cooking and constant order being wrong, we took a good year break from here after normally eating 2 times a week. Tonight after a long days work, her pregnancy craving kicked in and my addiction to wings is always there lol. We decided to give them another shot. We rushed home with our to go order to notice it was wrong. We ended up speaking with the newer GM Carlton! He literally is the definition of customer service! He made sure he did whatever he could in his power to let us have a nice dinner! He took the time to listen to our concerns and even let us know how is working hard, behind the scenes with his team, to get this location in order. We also spoke to a super nice bartender when we picked up our remade order. I didn’t get her name but she was awesome! Not only did he make us happy tonight, he made us want to start visiting frequently again! I would definitely give them a shot if you haven’t been in a while and I’m excited to see the changes that he brings!

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